03-26-2024 10:49 AM
my laptop screen just turn off when i plug the charger , but the engine still on.
is this my vga problem ?
03-26-2024 07:15 PM
@TwinsLEMON
Please press and hold the power button for about 40 seconds to shut down the laptop.
Afterwards, remove all peripheral devices, wait for 10 to 15 minutes, then reconnect only the charger and try turning on the laptop again for confirmation. Alternatively, please refer to the following FAQ for troubleshooting steps.
[Windows 11/10] Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen)
Sorry for any inconvenience it may be caused.