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About network and bluetooth problems at Laptop Asus Tuf Gaming A15 FA506NC_FA506NC

kakarot5721
Star I

I dont know why my laptop didnt connect wifi and bluetooth, and it usually disappear icon  internet and bluetooth at control panel. I think all problem started from Driver system. Can we fix or select the right Drive system for them?

5 REPLIES 5

Falcon_ASUS
Moderator
Moderator

@kakarot5721 
We recommend checking whether your BIOS version and system version are both updated to the latest versions. Additionally, we suggest referring to the following FAQ to uninstall the Bluetooth and wireless network adapters from Device Manager, and then reinstall the drivers.
[Windows 11/10] How to Use Windows Update to Update System and BIOS
[Windows 11/10] Troubleshooting - Bluetooth Functionality Anomaly Issue
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues
If the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

After I downloaded and installed the wifi driver upgrade, this board appeared for more than an hour and still no change

 

If I proactively restart my laptop when this panel appears and reinstall from scratch, will it be ok?