07-31-2025 03:17 AM
07-31-2025 05:25 PM
@kakarot5721
We recommend checking whether your BIOS version and system version are both updated to the latest versions. Additionally, we suggest referring to the following FAQ to uninstall the Bluetooth and wireless network adapters from Device Manager, and then reinstall the drivers.
[Windows 11/10] How to Use Windows Update to Update System and BIOS
[Windows 11/10] Troubleshooting - Bluetooth Functionality Anomaly Issue
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues
If the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
08-01-2025 08:38 AM
08-01-2025 04:28 AM
08-01-2025 08:44 AM