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ROG Phone 5 slow mobile data

Cameron_Green
Star I
Please tell us some basic information before asking for help:
ROG Phone 5 Model Name:
Firmware Version: M2 13.24.14.3
Rooted or not: Not rooted
Frequency of Occurrence: all the time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

When using 4g my max download speed is about 10mb/s. I can move my SIM to my wifes Apple iphone 8 and she gets 50mbs. I have movedher sim to my ROG5 and 10mbs. Our SIMs are with the same carrier.
I have swap SIM holders on my ROG ( 1 and 2) and SIM2 seems to be a little faster although not materially so.
Has anyone seen this problems?

3 REPLIES 3

Cameron_Green
Star I
I should add that I have tried :

Resetting my all of my network settings. Switching SIM slots. Trying a separate SIM on the same network.
I live 500m from the mobile tower.
When I walk towards the tower performance increases, standing literally under the mobile tower I get 30mbs

All with the same result.
When I connect to wifi I get 50mb. Same as my wife's Apple iPhone.






keren_ASUS
Moderator
Moderator
Hi @Cameron Green
Did you notice this when you updated your phone or has it always been this way?

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.