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Serial number already registered

BasiyahPC
Star I

I have a TUF GAMING B560M-PLUS WIFI motherboard, which I can't register because it is showing "Serial number already registered" 
I remember registering the device once before this in ARMOURY CRATE, but I can't see any sign of it in the app

1 REPLY 1

Jiaszzz_ASUS
Moderator
Moderator

Hello @BasiyahPC 

Thank you for reaching out to us.
Based on your description, it is possible that the registration has already been completed but has not yet refreshed, or other factors may have caused the message indicating that the product is already registered when attempting to register again.
Since further inquiries may involve verifying personal information, I have DM you and kindly checked the inbox at your convenience.

Thank you.