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Knowledge Base Articles

[Chromebook] Troubleshooting - Wireless Network Problems on Chromebook

[Chromebook] Troubleshooting - Wireless Network Problems on ChromebookWe first have to check whether the problems are caused either by the computer or by Internet equipment (modem/Internet cable/wireless router) or the Internet service provider befor...

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[Commercial NB]Military Standard(MIL-STD 810) - Introduction

[Commercial NB]Military Standard(MIL-STD 810) - IntroductionIL-STD-810 is a series of test standard designed by the United States Department of Defense (DoD) for military products.  The product is to be tested under various simulated harsh environmen...

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LCD screen light leakage judgement

LCD screen light leakage judgementApplicable product: Laptop/All-In-One PC/LCD monitor Explanation of LCD Screen Light Leakage PhenomenonThe illumination technology of LCD screens allows users to enjoy the same clear image quality and color performan...

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[Modem Router] Do DSL-AC68VG and DSL-AC87VG support Telnet/SSH?

[Modem Router] Do DSL-AC68VG and DSL-AC87VG support Telnet/SSH?No, Telnet/SSH are both disabled in DSL-AC68VG and DSL-AC87VG due to security reasons. [Wireless] How to make my router more secure? | Official Support | ASUS Global

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[Wireless Router] ASUS Router Antenna FAQs

[Wireless Router] ASUS Router Antenna FAQs1. If router antennas are non-detachable, can I replace them by myself?    When router antennas are non-detachable, please do not bend or disassemble them in order not to void warranty or result in router mal...

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[Motherboard] Liquid recommendation if MB is intergraded with water block

[Motherboard] Liquid recommendation if MB is intergraded with water block- The use of specifically engineered coolants that contain none-corrosion, none-scale, and biological inhibitors is mandatory to prevent damage to the water block surface.- Do n...

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[Notebook] How to enter Shipping mode?

[Notebook] How to enter Shipping mode?When Shipping mode is turned on, the computer shuts down immediately and minimizes battery consumption. Shipping mode can extend the battery life of your computer when it is turned off and power is removed.  1. H...

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[Motherboard]Troubleshooting of AMD RAID -how to Rebuild

[Motherboard]Troubleshooting of AMD RAID -how to RebuildIf your motherboard BIOS RAID option shows as [Degraded] , or RAIDXpert2 software in Windows operation system show RAID status abnormal, This is because the RAID status is abnormal, please refer...

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ASUS Control Panel - Introduction

ASUS Control Panel - IntroductionApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld ASUS Dial & Control Panel provides easy access to Adobe software, Microsoft Office software, entertainment software, browsers and many more applic...

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[Motherboard]BIOS item-Restore AC Power Loss function

[Motherboard]BIOS item-Restore AC Power Loss function"Restore AC Power Loss" function is an option to control the system's startup behavior when the power is restored. If the "Restore AC Power Loss" function is enabled, the motherboard will automatic...

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[Motherboard]Troubleshooting-Audio with no sound

[Motherboard]Troubleshooting-Audio with no sound If the integrated Audio playback with no sound issue but the speaker works well on other systemPlease troubleshooting by following below setups Content:Confirm the Audio playback output deviceConfirm t...

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ASUS service for Windows Autopilot registration

ASUS service for Windows Autopilot registrationFor more information about IT device deployment with ASUS Business or Education, please go to the ASUS service for Windows Autopilot official website. Click here to learn more about Windows Autopilot. If...

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[Wireless Router] How to set up Surfshark in VPN Fusion(VPN Client)?

[Wireless Router] How to set up Surfshark in VPN Fusion(VPN Client)?What is VPN Fusion?It is an ASUS router built-in feature that helps devices cannot install VPN software, like Smart TVs/Game consoles, to access regional games, shows, live sports, o...

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[Motherboard] How to enable or disable Secure Boot ?

[Motherboard] How to enable or disable Secure Boot ?ContentSet Secure Boot stateCheck Secure Boot state  (For example: ROG MAXIMUS Z790 HERO)Set Secure Boot state 1. Power on the system and press [Delete] key to enter BIOS [Advanced Mode] as below pi...

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[Graphics card] Power cable detect LED mechanism description

[Graphics card] Power cable detect LED mechanism descriptionIf you see the red light on the power supply of your RTX3090TI/RTX4090/RTX4080/RTX4070TI/RTX 4080 SUPER/RTX4070 Ti SUPER/RTX4070 SUPER/RTX5090/RTX5080/RTX5070TI/ RTX5070/RTX5060TI/RTX5060 se...

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