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Community Manager
Community Manager

[NUC] NUC 12 Pro Mini PC for Zoom Rooms Shows Black Screen with Mouse Still Visible

Resolution

To resolve the issue, the NUC for Zoom Rooms will need Kiosk mode configured.  This will prevent the system from going to a black screen.

  1. Download enable-zrshell-x64.ps1 file (ZIP)
  2. Copy the "enable-zrshell-x64.ps1" script to a USB drive.
NoteThe "enable-zrshell-x64.ps1" script is provided "as-is".
  1. Boot the system
  2. Press CTRL+ALT+DEL
  3. Click Sign Out
  4. Select user zoomroomsadmin
  5. Enter password zoomroomsadmin
  6. In the command prompt windows enter explorer
  7. Press enter
  8. Click the Start Menu
  9. Search for Windows PowerShell
  10. Choose Run as administrator
  11. Insert USB drive with "enable-zrshell-x64.ps1" script
  12. In the PowerShell* window, enter "Set-ExecutionPolicy RemoteSigned"
  13. Change drive to USB drive (i.e. D:)
  14. Change directory to location with the PowerShell script.
  15. Enter ".\enable-zrshell-x64.ps1 -username zoomrooms"
  16. Enter "wmic useraccount where "Name='zoomrooms'" set PasswordExpires=false"
  17. Enter "wmic useraccount where "Name='zoomroomsadmin'" set PasswordExpires=false"
  18. Click the Start Menu
  19. Search for "regedit"
  20. Choose Run as administrator
  21. Navigate to "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Embedded\Shell Launcher"
  22. Open the tree directory
  23. Delete Users
  24. Exit regedit
  25. Reboot the system
Version history
Last update:
‎01-29-2024 07:13 PM
Updated by:
Contributors