[Headset Accessory] ASUS AI Noise-Canceling Mic Adapter FAQ
Q1: Does the ASUS AI Noise-Canceling Mic Adapter have microphone inside?
A1: No, ASUS AI Noise-Canceling Mic Adapter is an USB-C to 3.5mm headphone output adapter with AI Noise-Canceling technology.
Q2: Is ASUS AI Noise-Canceling Mic Adapter compatible with all smart phones and gaming consoles?
A2: You can use it with the USB-C connector for PC, Mac, mobile phone*, or use with USB 2.0 adapter (USB-C to USB 2.0 adapter) for PC, Mac, and PlayStation 4.
*Some mobile phones with USB-C support music but doesn't support communication due to different chipsets and connector definitions among various models.
Q3: Is the ASUS AI Noise-Canceling Mic Adapter compatible with all smartphones on the market now? Or is it only compatible with the new ROG phone?
A3: It’s fully compatible with ASUS phones including ZenFone and ROG phone. As for other mobile phones with USB-C connector, some support music but does not support communication due to different chipsets and connector definitions among various models. Please check the support list in appendix.
Q4: Is the AI Noise-Canceling effect adjustable or can it be turned off?
A4: Yes, the effect is adjustable and can be turned off by the software. You can download the software from the ASUS Official website.
Q5: Is Hi-Res audio available on all platforms?
A5: Yes, Hi-Res audio is available on all platforms.
Q6: Can I use AI Noise-Canceling mic adapter on mobile phone?
A6: Yes, you can use the AI Noise-Canceling mic on all the platforms, including PC, PlayStation 4, Android phone and Mac which are connected via USB-C connector.
Q7: Does AI Noise-Canceling mic adapter support iPhone?
A7: No, AI mic adapter does not support iPhone (lightning connector).
Q8: Can I use the lightning to USB-C adapter and connect it with AI mic adapter on iPhone?
A8: No, AI mic adapter does not support iPhone even when you connect it with lightning to USB-C adapter.
Q9: Which model of mobile phones support to work with ASUS AI Noise-Canceling Mic Adapter?
A9: Please find the table for the supported mobile phones for ASUS AI Noise-Canceling Mic Adapter.
|
Brand |
Model |
Phone Call |
Online communication apps |
Recording |
Music playback |
Key control |
|
ASUS |
ROG Phone II |
V |
V |
V |
V |
V |
|
ASUS |
ROG Phone III |
V |
V |
V |
V |
V |
|
ASUS |
Zenfone 3 |
- |
V |
V |
V |
V |
|
ASUS |
Zenfone 4 |
V |
V |
V |
V |
V |
|
ASUS |
Zenfone 5 |
V |
V |
V |
V |
V |
|
ASUS |
Zenfone 6 |
V |
V |
V |
V |
V |
|
|
Google Pixel 3 |
V |
V |
V |
V |
V |
|
|
Google Pixel 4 |
V |
V |
V |
V |
V |
|
HTC |
U11+ |
V |
V |
V |
V |
V |
|
HUAWEI |
Mate 20 Pro |
V |
V |
V |
V |
V |
|
HUAWEI |
P20 |
V |
V |
V |
V |
V |
|
MI |
Xiaomi MIX 2S |
V |
V |
V |
V |
V |
|
Nokia |
8 Sirocco |
V |
V |
V |
V |
V |
|
Redmi |
NOTE 8 PRO |
V |
V |
V |
V |
V |
|
SAMSUNG |
GALAXY S10 |
V |
V |
V |
V |
V |
|
SAMSUNG |
GALAXY S20 5G |
V |
V |
V |
V |
V |
|
SONY |
XZ3 |
V |
V |
V |
V |
V |
- The list is not an exhaustive list.
- Support may vary according to Type-C specifications
- Nintendo Switch does not support the communication function on USB-C headphones.
Q10: Does ASUS provide any ASUS software to optimize the quality of noise cancellation and how does it work?
A10: Yes, you can download the software from ASUS Official website to optimize your noise cancellation quality. Once you set up your preference in Windows, these settings will be stored in your adapter and you are able to use it and plug and play anywhere.
