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Please follow steps below for troubleshooting:
Note:If you charge the tablet and docking at the same time, please make sure the tablet is charged fully

  1. Make sure the appearance of all connector are intact
  2. If charge via computer USB port, please change to use or replace another genuine USB cable and adapter to test
  3. Use another USB port or socket to test
Version history
Last update:
‎03-29-2019 09:32 AM
Updated by: