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Zenphone 5z getting blurred pictures after software update

aniket_anpat
Star I
Any picture i click is blurred. Asus please fix the bug or provide any solution for this problem.This is happening since I update the software in January 20. I thought in latest update it will get fix but it didn't happen I am still facing issue with camera.
12 REPLIES 12

AmitGarde
Community Legend II

gkumar_india18
Star III
Same result on Google cam, main camera 12M gives blurred outcome, however wide angle camera 5M gives fine result.

AmitGarde
Community Legend II
gkumar.india18

Same result on Google cam, main camera 12M gives blurred outcome, however wide angle camera 5M gives fine result.


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If third party behaviour is same then Seems ur autofocus motor from camera module is damaged kindly take ur device to service centre for further examinations and fixes 😊 after lockdown

mtn_madhan
Star III
My 5z also have that blurred issue after updating to .70 firmware I never drop my phone. This issue occur after the latest update it should be bug in latest update #@amitgarde3

AmitGarde
Community Legend II
mtn.madhan

My 5z also have that blurred issue after updating to .70 firmware I never drop my phone. This issue occur after the latest update it should be bug in latest update #@amitgarde3


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M .70 user i dont see any issue on my 5Z plz try all above steps if issue still exist then also give a try with factory reset and then check if issue gets solved if not then visiting service centre will help here after all possible steps