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Android 10 for 5Z NO FOTA NOR MANUAL FIRMWARE ON OFFICIAL WEBSITE

AmitGarde
Community Legend II
For zenfone 5Z no one has got any FOTA in india its been 7 days since release of android 10 please take a look into zenfone 5Z discussion section as well many users are frustated but no one is there to help us out nor in old forum nor here only at the time of beta teasting u used to reply users why not after release also as android 10 is release why dont u open up 5Z DISCUSSION SECTION here as we users will get easy accesses to problem solutions from all u mods also INDIA ASUS posted socially everywhere that official android 10 is now available but non of the user got it via FOTA
Was this a marketing strategy to gain media attention ???

Also take a look on ASUS WEBSITE TO TRY MANUAL UPDATE BUT EVEN THERE IS NOTHING TO SHOW UP ABOUT ANDROID 10 FIRMWARE atleast u would have uploaded full firmware on website so that it may be easy for all users to access those who cnt wait for fota also many users those who have updated they did it manually via diffrent platforms like telegram or 3rd party websites but AFTER ANNOUNCEMENT WHY ASUS IS NOT EVEN REPLYING NOR UPDATING FIRMWARE ON WEBSITE ALSO ZENCARE ONLINE SUPPORT EXECUTIVE ARE NOT KNOWN ABOUT RELEASE THEY SAY NO ANY FIRMWARE IS RELEASED YET FOR 5Z
What kind of service is this USERS ARE FRUSTED CHECK FANCHAT SECTION IN OLD ZENTALK AND EVEN HERE EVERY MOD IS SILENT ??‍♀️ THATS PATHETIC ASUS
m user since 1st gen for asus never exprinced such kind of FOTA issues or anything for any new android versions but this time EVEN AFTER WAITING FOR A WEEK USERS ARE NOT GETTING FOTA AND WEBSITE HAS NO NEW FIRMWARE AS WELL FOR MANUAL UPDATE plz suggest US WHAT SHOULD WE DO?
@CH_ASUS @Anders_ASUS ??‍♂️??
Frusted 5Z USERS WE KNOW OUR SUPPORT IS ABOUT TO END VERY SOON BUT THAT DOESNT MEAN YOU IGNORE US AS WE ARE THE REASON FOR TO APPRECIATE UR TECHNOLOGY AND TRY THEM IN OUR LYFSTYLES @and06tw
3 REPLIES 3

LibraHammer
Star II
Yeah I noticed that too. I managed to get it on phone and updated. There are still quite a few bugs so I am wondering if they are trying to fix it up a bit more before really rolling it out. They are more small none problematic bugs, example would be the cellular service bars randomly appear and disappear in the top. The Bluetooth logo is very small, there is lag when moving from Google now to the launcher, the animation of the launcher is delayed. You might want to stop being annoyed with them and let it roll out smooth with some more ease of life fixes. 🙂

srivathsav_pedd
Star III
If they are fixing bugs that found in official release. Atleast they have to inform users that update not rolled out fully wait for bug fixes.
Why they've advertised everywhere that 5z got stable android 10?

AmitGarde
Community Legend II
LibraHammer

Yeah I noticed that too. I managed to get it on phone and updated. There are still quite a few bugs so I am wondering if they are trying to fix it up a bit more before really rolling it out. They are more small none problematic bugs, example would be the cellular service bars randomly appear and disappear in the top. The Bluetooth logo is very small, there is lag when moving from Google now to the launcher, the animation of the launcher is delayed. You might want to stop being annoyed with them and let it roll out smooth with some more ease of life fixes. 🙂


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Yeah... Bro even i mean that to be smooth n more stable but ASUS is not even letting us know exactly what has happened with the update? Instead they are clearly ignoring the fact if they had rolled it back and if they are fixing anythng
Why WE USERS SUFFER ALWAYS ???
If they clear everythng we may stop expecting n awaiting and let them take there time with ease to fix ☹️