New purchase with expired warranty date

[Mehmet-Ozturk]

Hi, I did purchase a ASUS ROG DESTRIER ERGO gaming chair but when I registered the product it says expired warranty, I have S/N C/N Invoice and everything is there a way to know if I got a second hand or open box product instead of brand new one and got scammed by Asus authorized dealer or not ? Please help me.

[Aureliannn_ASUS]

Hi @Mehmet-Ozturk ,

to better assist you in resolving the issue, we need further information. 

Please provide the following details via private messege to me:

Product serial number / purchase invoice / screenshot of the page indicating the warranty status
Additionally, we suggest contacting the dealer from whom you purchased the product to confirm the warranty status.
Thank you for your cooperation.