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I would like to unregister a product from my account

Lucian1
Star I

Hello,

I would like to remove a phone that is register to my account that i no longer own , and i cannot see any option to do so.

Thank you!

1 REPLY 1

Aureliannn_ASUS
Moderator
Moderator

Hi @Lucian1 ,

according to the issue you encountered with product registration, we kindly request that you provide the following information in a private message so that we can assist you in removing the registered product from your account:

1. Product serial number
2. Email associated with the registration account
3. Photo of the purchase invoice/receipt and a screenshot of the page showing the product serial number linked to your account after logging in
Thank you very much.