topic Re: Asus max pro m1 android 10 beta RAW capture in ZenFone Max Pro Series

Asus max pro m1 android 10 beta RAW capture

nopitt7 — Fri, 25 Sep 2020 08:48:22 GMT

Camera have RAW feature,but.....

Why i can't capture RAW image from stock camera asus zenfone max pro m1? Version android 10 beta 432 firmware.

This is bugs?

Re: Asus max pro m1 android 10 beta RAW capture

Christine_ASUS — Wed, 30 Sep 2020 09:43:37 GMT

Hi nopitt7
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. My camera settings of ZB602KL (ZenFone Max Pro M1) in Android 10 beta 4 V432 does not look the same as your settings, can you provide me your access of the screenshot for further checking?
👇️ my screenshot of Camera>Settings
2. Your current firmware version
Settings>System>About Phone>Build Number
If you try to update to the latest version, does the issue still persist?
3. Does the issue appear right after any system/apps' download or update? Can you use the function in Android 9?

Re: Asus max pro m1 android 10 beta RAW capture

rumputliar30 — Wed, 30 Sep 2020 12:15:04 GMT

Christine_ASUS
Hi nopitt7
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. My camera settings of ZB602KL (ZenFone Max Pro M1) in Android 10 beta 4 V432 does not look the same as your settings, can you provide me your access of the screenshot for further checking?
👇️ my screenshot of Camera>Settings
2. Your current firmware version
Settings>System>About Phone>Build Number
If you try to update to the latest version, does the issue still persist?
3. Does the issue appear right after any system/apps' download or update? Can you use the function in Android 9?

View post

I have same problem.I use stock camera from android 10 beta 432. I am open Advance feature from camera developer option.you can tap 5x version info in your camera setting.and advance option will show you RAW setting. But you can't capture RAW image.

Re: Asus max pro m1 android 10 beta RAW capture

Christine_ASUS — Tue, 06 Oct 2020 09:09:15 GMT

Hi nopitt7 & rumputliar30
Kindly provide the information below so that we can better assist you.
1. Does the issue appear right after any system/apps' download or update?
2. Can you use the function in Android 9 or any firmware version before?

Meanwhile, I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

Re: Asus max pro m1 android 10 beta RAW capture

RadeonPS — Thu, 08 Oct 2020 04:36:11 GMT

rumputliar30
https://zentalk.asus.com/en/discussion/comment/120366#Comment_120366
I have same problem.I use stock camera from android 10 beta 432. I am open Advance feature from camera developer option.you can tap 5x version info in your camera setting.and advance option will show you RAW setting. But you can't capture RAW image.

View post

Christine_ASUS
Hi nopitt7
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. My camera settings of ZB602KL (ZenFone Max Pro M1) in Android 10 beta 4 V432 does not look the same as your settings, can you provide me your access of the screenshot for further checking?
👇️ my screenshot of Camera>Settings
2. Your current firmware version
Settings>System>About Phone>Build Number
If you try to update to the latest version, does the issue still persist?
3. Does the issue appear right after any system/apps' download or update? Can you use the function in Android 9?

View post

nopitt7
Camera have RAW feature,but.....
Why i can't capture RAW image from stock camera asus zenfone max pro m1? Version android 10 beta 432 firmware.
This is bugs?

Asus max pro m1 android 10 beta RAW capture

Hey i unlocked the dev options of camera settings, enabled raw and captured photo. Browsed to dcim/camera/raw and found .raw file of the corresponding photo.
So raw capture works for me on stockcam and gcam too.
The image doesn't show up in gallery but is found in raw folder .

Re: Asus max pro m1 android 10 beta RAW capture

arpand06 — Fri, 09 Oct 2020 15:46:05 GMT

The camera saves .raw files that can not be read by Lightroom, Capture One etc. What kind of raw files are these? Was anyone able to work with the raw files?

Re: Asus max pro m1 android 10 beta RAW capture

rumputliar30 — Sun, 18 Oct 2020 11:13:39 GMT

arpand06
The camera saves .raw files that can not be read by Lightroom, Capture One etc. What kind of raw files are these? Was anyone able to work with the raw files?

View post

I dont know. I try use lightroom to capture RAW photos,but not working,my phone freeze and hang up. I only capture RAW from google cam.

Re: Asus max pro m1 android 10 beta RAW capture

rumputliar30 — Sun, 18 Oct 2020 11:16:03 GMT

Christine_ASUS
Hi nopitt7
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. My camera settings of ZB602KL (ZenFone Max Pro M1) in Android 10 beta 4 V432 does not look the same as your settings, can you provide me your access of the screenshot for further checking?
👇️ my screenshot of Camera>Settings
2. Your current firmware version
Settings>System>About Phone>Build Number
If you try to update to the latest version, does the issue still persist?
3. Does the issue appear right after any system/apps' download or update? Can you use the function in Android 9?

View post

I use new version build system. Android 10 beta 432. I cant capture RAW image from stock camera. I try use third party to caputre RAW image,still not work.capture RAW from third apps make my phone hang.

Re: Asus max pro m1 android 10 beta RAW capture

Christine_ASUS — Mon, 19 Oct 2020 13:27:27 GMT

Hi rumputliar30
Thank you for your reply. The issue is now under investigation. We will keep you updated and your consideration will be very much appreciated.

Re: Asus max pro m1 android 10 beta RAW capture

nidhin3 — Tue, 20 Oct 2020 09:09:55 GMT

rumputliar30
https://zentalk.asus.com/en/discussion/comment/122926#Comment_122926
I dont know. I try use lightroom to capture RAW photos,but not working,my phone freeze and hang up. I only capture RAW from google cam.

View post

You mean DNG format right ? In my case I'm able to capture DNG format images from Lightroom. Doesn't make my device hang.
Not able to edit RAW files captured via stock camera app. Only able to edit RAW images captured via Gcam.

Re: Asus max pro m1 android 10 beta RAW capture

Christine_ASUS — Thu, 29 Oct 2020 03:10:36 GMT

Hi friends
To investigate the case, kindly provide the information below so that we can better assist you.
1. Does the issue appear right after any system/apps' download or update?
2. Can you use the function in Android 9 or any firmware version before?

Re: Asus max pro m1 android 10 beta RAW capture

rumputliar30 — Sun, 01 Nov 2020 17:15:14 GMT

Christine_ASUS
Hi friends
To investigate the case, kindly provide the information below so that we can better assist you.
1. Does the issue appear right after any system/apps' download or update?
2. Can you use the function in Android 9 or any firmware version before?

View post

After more than 2 week, i have instagram ghost touch problem. Android 10 beta 432. Can you fix for next update?

Re: Asus max pro m1 android 10 beta RAW capture

Christine_ASUS — Wed, 04 Nov 2020 02:52:51 GMT

Hi all
Thank you for your reply. Can you capture RAW format in Android 9?

Re: Asus max pro m1 android 10 beta RAW capture

arpand06 — Wed, 04 Nov 2020 03:54:54 GMT

Christine_ASUS
Hi all
Thank you for your reply. Can you capture RAW format in Android 9?

View post

no raw capture is not available on android 9

Re: Asus max pro m1 android 10 beta RAW capture

nidhin3 — Wed, 04 Nov 2020 05:37:20 GMT

Christine_ASUS
Hi all
Thank you for your reply. Can you capture RAW format in Android 9?

View post

In the additional settings JPEG is set as default and we cannot change the format. Hence, RAW format is not supported in A9.

Re: Asus max pro m1 android 10 beta RAW capture

Christine_ASUS — Thu, 19 Nov 2020 03:54:02 GMT

Hi friends
After checking, saving with RAW format is a debug function and ZB602KL does not support it. Sorry for any inconvenience it may be caused.

Re: Asus max pro m1 android 10 beta RAW capture

ASUS_Bot — Fri, 15 Jul 2022 20:23:14 GMT

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