topic Re: every time I full screen a blue tint appears (help) in VivoBook

every time I full screen a blue tint appears (help)

nicolas_razavet — Tue, 16 Jan 2024 09:38:02 GMT

System: laptop
Battery or AC: battery
Model: ASUS-VivoBook-14-M413DA
Frequency of occurrence: every time I full screen either a game, video, anything
Reset OS: windows 10
Screenshot or video
========================
Detailed description：everytime I full screen any program my laptop screen will have a strong blue tint. its not a hardware issue because i can simply play with the visual my ASUS setting to revert it back to normal but anything that requires full screening will always have a strong blue tint regardless whether i alt tab to change the colours back to normal then tab back in it will come back. the issue is 100% due to the my ASUS program not any other programs i have installed. I have updated everything on my laptop and uninstalled and reinstalled programs to try to fix the issue and it has had no success. When plugging an HDMI cable in to relay my screen onto another monitor the blue tint isn't there on the 2nd monitor but is on the laptop. sometimes when the blue tint is active whilst watching a video it will revert back to default but this has only happened a few times and it wasn't caused by me just solely the computer acting on its own as per usual. the issue started happening 2-3 weeks ago and please any help will be massively appreciated. in the video if you focus on the darker areas it is easier to see it switching from normal to blue.
laptop specs:
CPU: AMD Ryzen-7 3700u
GPU: AMD Radeon(TM) RX Vega 10 graphics
RAM: 8gb
model: ASUS-VivoBook-14-M413DA

Re: every time I full screen a blue tint appears (help)

mestodan230 — Mon, 12 Jul 2021 06:09:38 GMT

Have you fixed your problem? I have the same problem, but since I bought ASUS this problem appears only wnen I open windows settings or open notification menu. I had to reinstall my AMD drivers and now when I use ALT+Tab or Ctrl+Alt+Del the screen gets blue tint, also I noticed when I'm using Sublime Text, my screen changes color too. I asked ASUS support but they didn't help me. (ASUS M570DD)

Re: every time I full screen a blue tint appears (help)

Falcon_ASUS — Tue, 13 Jul 2021 03:49:24 GMT

nicolas.razavet
System: laptop
Battery or AC: battery
Model: ASUS-VivoBook-14-M413DA
Frequency of occurrence: every time I full screen either a game, video, anything
Reset OS: windows 10
Screenshot or video
========================
Detailed description：everytime I full screen any program my laptop screen will have a strong blue tint. its not a hardware issue because i can simply play with the visual my ASUS setting to revert it back to normal but anything that requires full screening will always have a strong blue tint regardless whether i alt tab to change the colours back to normal then tab back in it will come back. the issue is 100% due to the my ASUS program not any other programs i have installed. I have updated everything on my laptop and uninstalled and reinstalled programs to try to fix the issue and it has had no success. When plugging an HDMI cable in to relay my screen onto another monitor the blue tint isn't there on the 2nd monitor but is on the laptop. sometimes when the blue tint is active whilst watching a video it will revert back to default but this has only happened a few times and it wasn't caused by me just solely the computer acting on its own as per usual. the issue started happening 2-3 weeks ago and please any help will be massively appreciated. in the video if you focus on the darker areas it is easier to see it switching from normal to blue.
laptop specs:
CPU: AMD Ryzen-7 3700u
GPU: AMD Radeon(TM) RX Vega 10 graphics
RAM: 8gb
model: ASUS-VivoBook-14-M413DA
https://us.v-cdn.net/6031231/uploads/OTF0CAQEZV1H/20210709-140900000-ios-trim.mp4

every time I full screen a blue tint appears (help)

@nicolas.razavet
Could you please provide the BIOS version & graphics card driver version?
Thank you.

Re: every time I full screen a blue tint appears (help)

mestodan230 — Tue, 13 Jul 2021 16:30:55 GMT

mestodan230
Have you fixed your problem? I have the same problem, but since I bought ASUS this problem appears only wnen I open windows settings or open notification menu. I had to reinstall my AMD drivers and now when I use ALT+Tab or Ctrl+Alt+Del the screen gets blue tint, also I noticed when I'm using Sublime Text, my screen changes color too. I asked ASUS support but they didn't help me. (ASUS M570DD)

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*notice
On AMD 20.... driver version, I didn't have this problem (blue tint was, but not in fullscreen)
When I updated to AMD 27 version, I got this problem

Re: every time I full screen a blue tint appears (help)

nicolas_razavet — Thu, 15 Jul 2021 12:38:36 GMT

Falcon_ASUS
https://zentalk.asus.com/en/discussion/50520/every-time-i-full-screen-a-blue-tint-appears-help
@nicolas.razavet
Could you please provide the BIOS version & graphics card driver version?
Thank you.

View post

pretty sure these are the BIOS version & graphics card driver version

Re: every time I full screen a blue tint appears (help)

nicolas_razavet — Thu, 15 Jul 2021 12:42:05 GMT

mestodan230
Have you fixed your problem? I have the same problem, but since I bought ASUS this problem appears only wnen I open windows settings or open notification menu. I had to reinstall my AMD drivers and now when I use ALT+Tab or Ctrl+Alt+Del the screen gets blue tint, also I noticed when I'm using Sublime Text, my screen changes color too. I asked ASUS support but they didn't help me. (ASUS M570DD)

View post

No i haven't fixed it yet and our problem seems similar and also asus support hasn't provided me with any sort of fix too so im just looking around the internet for help or solutions.

Re: every time I full screen a blue tint appears (help)

mestodan230 — Fri, 16 Jul 2021 11:10:18 GMT

nicolas.razavet
https://zentalk.asus.com/en/discussion/comment/176201#Comment_176201
pretty sure these are the BIOS version & graphics card driver version

View post

Too,I am sure blue tint appears because of AMD driver, when I had legacy driver (the driver that was already installed) I had this problem, but only when I opened settings

Re: every time I full screen a blue tint appears (help)

mestodan230 — Fri, 16 Jul 2021 12:56:05 GMT

nicolas.razavet
https://zentalk.asus.com/en/discussion/comment/176041#Comment_176041
No i haven't fixed it yet and our problem seems similar and also asus support hasn't provided me with any sort of fix too so im just looking around the internet for help or solutions.

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yeah, one guy said that we have this problem because of Windows 10 (2004) update. So I removed this update and it didn't help

Re: every time I full screen a blue tint appears (help)

Falcon_ASUS — Tue, 20 Jul 2021 06:18:39 GMT

nicolas.razavet
https://zentalk.asus.com/en/discussion/comment/176041#Comment_176041
No i haven't fixed it yet and our problem seems similar and also asus support hasn't provided me with any sort of fix too so im just looking around the internet for help or solutions.

View post

@nicolas.razavet
Does the situation improve if the graphics card driver is installed as provided by the ASUS official website?
Version V27.20.14544.6
https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Graphics/23261/AMD_Graphic_DriverOnly_DCH_AMD_Z_V27.20.14544.6_23261.exe

Re: every time I full screen a blue tint appears (help)

mestodan230 — Wed, 21 Jul 2021 22:16:04 GMT

Falcon_ASUS
https://zentalk.asus.com/en/discussion/comment/176628#Comment_176628
@nicolas.razavet
Does the situation improve if the graphics card driver is installed as provided by the ASUS official website?
Version V27.20.14544.6
https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Graphics/23261/AMD_Graphic_DriverOnly_DCH_AMD_Z_V27.20.14544.6_23261.exe

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I've already tryied it
Answer: no, it won't

Re: every time I full screen a blue tint appears (help)

Falcon_ASUS — Fri, 23 Jul 2021 02:34:36 GMT

mestodan230
https://zentalk.asus.com/en/discussion/comment/177238#Comment_177238
I've already tryied it
Answer: no, it won't

View post

@mestodan230
I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

Re: every time I full screen a blue tint appears (help)

Falcon_ASUS — Wed, 28 Jul 2021 01:45:27 GMT

mestodan230
https://zentalk.asus.com/en/discussion/comment/177238#Comment_177238
I've already tryied it
Answer: no, it won't

View post

@mestodan230
Please try to update the driver version below
MyASUS APP：3.0.11.0 (Above version)
ASUS System Control Interface：3.0.9.30 (Above version)
AMD Graphics Driver V27.20.14544.6 (Above version)
https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Graphics/23257/AMD_Graphic_DriverOnly_DCH_AMD_Z_V27.20.14544.6_23257.exe
Thank you.

Re: every time I full screen a blue tint appears (help)

mestodan230 — Wed, 28 Jul 2021 23:55:05 GMT

Falcon_ASUS
https://zentalk.asus.com/en/discussion/comment/177534#Comment_177534
@mestodan230
Please try to update the driver version below
MyASUS APP：3.0.11.0 (Above version)
ASUS System Control Interface：3.0.9.30 (Above version)
AMD Graphics Driver V27.20.14544.6 (Above version)
https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Graphics/23257/AMD_Graphic_DriverOnly_DCH_AMD_Z_V27.20.14544.6_23257.exe
Thank you.

View post

Hi, I made all of this, but it didn't help

Re: every time I full screen a blue tint appears (help)

Falcon_ASUS — Wed, 04 Aug 2021 02:41:59 GMT

mestodan230
https://zentalk.asus.com/en/discussion/comment/178555#Comment_178555
Hi, I made all of this, but it didn't help

View post

@mestodan230
Because the technical department unable to replicate the same phenomenon, we might suggest you to try the following.
Please move the ICM file in this directory to another place, reboot your laptop.
C:\ProgramData\ASUS\ASUS System Control Interface\AsusOptimization\Splendid
Reconfirm whether the situation will happen again after opening the app in full screen?
Thank you.

Re: every time I full screen a blue tint appears (help)

mestodan230 — Thu, 05 Aug 2021 01:14:05 GMT

Falcon_ASUS
https://zentalk.asus.com/en/discussion/comment/178751#Comment_178751
@mestodan230
Because the technical department unable to replicate the same phenomenon, we might suggest you to try the following.
Please move the ICM file in this directory to another place, reboot your laptop.
C:\ProgramData\ASUS\ASUS System Control Interface\AsusOptimization\Splendid
Reconfirm whether the situation will happen again after opening the app in full screen?
Thank you.

View post

So, when I moved the *.imc files and restarted the computer. The blue shade was there when I returned them back, the blue shade appeared, but then disappeared (as it was before (it appeared and disappeared at startup

Re: every time I full screen a blue tint appears (help)

Falcon_ASUS — Fri, 06 Aug 2021 05:54:48 GMT

mestodan230
https://zentalk.asus.com/en/discussion/comment/179656#Comment_179656
So, when I moved the *.imc files and restarted the computer. The blue shade was there when I returned them back, the blue shade appeared, but then disappeared (as it was before (it appeared and disappeared at startup

View post

@mestodan230
Sorry, because we cannot reproduce the same problem, If the situation remains the same, I would suggest you to restore the system. Sorry for any inconvenience it may be caused.

Re: every time I full screen a blue tint appears (help)

mestodan230 — Fri, 06 Aug 2021 19:52:02 GMT

Falcon_ASUS
https://zentalk.asus.com/en/discussion/comment/179844#Comment_179844
@mestodan230
Sorry, because we cannot reproduce the same problem, If the situation remains the same, I would suggest you to restore the system. Sorry for any inconvenience it may be caused.

View post

okay, anyway thanks 🙂