topic Re: RT-BE92u issues in Networking

RT-BE92u issues

rickysuper — Fri, 15 Nov 2024 09:04:09 GMT

I bought the RT-BE92u next week and had following issues after setting up the router.

Firmware version 3.0.0.6_102_37025-g530f5da_954-gd3ae6

1. VPN Server IPSec Client connect may cause the router reboot itself, even sometimes can connect but cannot browser the internet.

2. If any clients joined the 6hz channel. It will not possible to turn off Smart Connect to manually adjust the Wifi channels settings. Click Smart Connect OFF button and then Apply but no response, cannot switch to the Channels setting page until all clients disconnect from the 6hz channel.

2. One of the CPU coil always stay at 100% usage. It may happen on any of 4 coils randomly. Reboot the router may fix but not absolutely work.

4. Adjust settings may hang the router, need manually power off and on.

Any members had these issues ? I had reported to Asus support but no positive reply, just telling me they had no such issues.

Thanks in advance.

Re: RT-BE92u issues

rickysuper — Mon, 18 Nov 2024 03:55:52 GMT

It suddenly dead yesterday when adjusting the settings through web browser. It freeze and only Power LED light up after hard reboot. Normal factory reset and firmware restore both not work. Finally bought back to life by Hard factory reset (WPS reset).

Re: RT-BE92u issues

NorwMaich — Fri, 22 Nov 2024 12:24:40 GMT

Has it been working for last 5days? I'm having similar issues with what I thought was Xfinity. At first shutdown and restart would last a day and after a week of this it's now lasting an hour at most. Let me know if you have any ideas

Re: RT-BE92u issues

rickysuper — Fri, 22 Nov 2024 13:00:35 GMT

I did the Hard factory reset (WPS reset) after it dead (only power LED light up) and restore the backup configuration to the router. Disable the MLO channel and it runs better and more stable. No cpu coils suck at 100% but VPN IPSec server still not work. I enabled Open VPN and works but every reboot I need to manually switch off and then on in order to make the initialisation complete.

Re: RT-BE92u issues

rickysuper — Fri, 22 Nov 2024 13:02:25 GMT

I think this model or the firmware is still like beta and not stable. Need to wait for more official update afterwards.

Re: RT-BE92u issues

AndrewMcN — Sun, 24 Nov 2024 19:57:09 GMT

I just got this Router too and I'm having lots of stability issues as well.

Mine will crash and take about 10 minutes to recover several times a day.

I think it was worse with the MLO feature on and I can't see any advantage to it just yet. I can already achieve 1.1Gb Internet access without it.

Although I notice that the 5GHz network doesn't seem to operate at 160MHz bandwidth despite the setting being on. Clients that were fine using 160MHz with the GT-AXE16000 now only run at 80MHz and therefore half the speed they should.

6GHz is fine for me.

Definitely seems like buggy firmware. The question is, is it worth logging a call with support or are they already gathering telemetry from our routers to see these issues?

The RAM is always full it seems. I am wondering if they have built enough RAM into this thing.

Did anyone try the beta firmware option to see if there is another version available?

Re: RT-BE92u issues

NorwMaich — Sun, 24 Nov 2024 22:06:54 GMT

After I did the firmware update it was buggy but I didn't two hard resets and didn't change any of the settings besides enabled AI protection. It has been 72 hours and it's working fine without any issues. See if you can do that and have similar results although most people wouldn't put up with something that isn't plug and play . Let us know how you end up.

Re: RT-BE92u issues

AndrewMcN — Tue, 26 Nov 2024 13:43:52 GMT

Things got worse yesterday when I woke up to no Internet and subsequent crashing increased in frequency throughout the day. It got to the point where switching off and on didn’t result in a recovery. The web UI ground to a very painful response time of about 30 seconds per click.

The web UI factory reset didn’t work. It essentially failed to implement.

I then did the reset button at the back and to my surprise and delight, normal behaviour occurred. In fact, it was a lot more responsive and the lag I was seeing in accessing other web pages has also gone.

Cannot believe that config corruption occurred on day one for me. I didn’t expect the basic reset to help but was clearly wrong on this occasion.

Have been able to restore all of my desired features and SSID’s. Fingers crossed that’s my troubles over.

Re: RT-BE92u issues

NorwMaich — Tue, 26 Nov 2024 13:56:26 GMT

Glad to hear that! I was equally surprised when the hard reset worked for me. Yesterday I had to actively reconnect with my smartphone but day 4 and still no issues. Everyone has been home so plenty of data usage and devices being connected and disconnected. I will say my max speed is 20% slower than prior firmware and hard reset but I will take stability over speed. Still at 1 Gbit though.

Re: RT-BE92u issues

rickysuper — Tue, 26 Nov 2024 14:07:38 GMT

My BE92u gone dead twice when I changing Web UI settings last week and yesterday.. The router freeze suddenly and only Power LED light up forever after power off and on and it stopped booting up. Normal reset and firmware restore didn't work. Finally bought back to life after WPS reset. Luckily that I had backup the configurations.

Re: RT-BE92u issues

drbacterio — Wed, 04 Dec 2024 20:21:27 GMT

I have the same instability problems, and the same CPU system, but in addition sometimes the access to the administration web is lost or the DHCP or DNS service is lost. I have the MLO disabled

Re: RT-BE92u issues

NorwMaich — Wed, 04 Dec 2024 21:53:11 GMT

Do a firmware update to BBOB and then hard reset. I haven't had an issue for two weeks now. Stable as stable can be.

Re: RT-BE92u issues

drbacterio — Fri, 06 Dec 2024 22:50:54 GMT

Done, but the symptoms continue. The log shows "GET STA INFO failed, -21" and according to copilot it seems to be a problem with Broadcom drivers. It seems that the firmware is quite buggy. I also have the feeling that it gets much worse if I open the administration page, it even restarts the router.

Re: RT-BE92u issues

NorwMaich — Sat, 07 Dec 2024 12:09:13 GMT

Sorry to hear that. If you are positive it's the Asus router and not anything else, the computer you are connected or a switch between the router and you, reach out to tech support directly. The one time my router died they just did an RMA. Good luck 🤞

Re: RT-BE92u issues

lyuboi — Wed, 18 Dec 2024 05:43:43 GMT

Re: "2. One of the CPU coil always stay at 100% usage. It may happen on any of 4 coils randomly. Reboot the router may fix but not absolutely work."

I also experience the 100% issue with one of the 4 threads even with original firmware version 3.0.0.6.102_36985.

Rebooting the router helps restore the usual low CPU percentage, but something will trigger the 100% CPU thread load again.

Re: RT-BE92u issues

ngtfr — Wed, 18 Dec 2024 06:09:34 GMT

Same issue here - anyone successfully fixed it?

Re: RT-BE92u issues

gboybama — Mon, 23 Dec 2024 17:39:14 GMT

I'm afraid we all bought a lemon router.

I should have bought something the modder community works on, I think. They're not going to touch this one and who knows if Asus will ever figure out the various issues.

I'm having the same issues everyone else is. My scheduled reboot at 3:30 AM Sunday left me with an unresponsive router when I woke up. I thought maybe a weekly reboot would help with uptime, but I guess not.

I'm also having the random freezes on settings changes and the 100 percent CPU issue. As to the latter, I'm just letting it go. Who knows what it's doing. Maybe it's a false reading, so I'm not going to worry about it too much. Memory shows strangely high usage as well though...

Re: RT-BE92u issues

NorwMaich — Mon, 23 Dec 2024 19:20:44 GMT

I'm sorry everyone is still having issues. I haven't had any issues since I did the hard reset. "To hard reset an ASUS router, you can perform the following steps:

Turn off the router

Press and hold the WPS button

Turn the router on while still holding the WPS button

Release the WPS button when the power light turns off

Manually reboot the router by pressing the power button"

It's really been great! Loaded latest bios then hard reset and no issues.

Good luck all! Merry Christmas

Re: RT-BE92u issues

drbacterio — Mon, 23 Dec 2024 20:17:44 GMT

I tried the hard reset but it didn't fix it. What has given me some stability has been to disable Samba and other value-added services. It seems that 1 GByte is not enough memory for all the functionalities or that the firmware is not parameterised to manage the scarce 1GB of RAM. In the meantime we wait for ASUS to solve it with new microcode, but I'm not very hopeful.

Re: RT-BE92u issues

Ctech — Thu, 26 Dec 2024 17:41:44 GMT

So glad I am not the only one running into this problem. I am running into the same issues with this router (RT-Be92U). Firmware was buggy out of the box and had to do a hard reset, then upload the BIOS from the website manually (37025). Perform a hard reset, set-up the router. Update the BIOS from the app. The Router was still giving issues (randomly restarting) and giving errors "kernel: thermal thermal_zone0: Failed to get RAIL 0 temperature, ret=256". I again manually installed the bios (37435), just did a hard reset and set-up was easier. Hopefully it's more stable now. But this has got to be the worst roll-out of their flagship routers.