New update bugs speaker mode and the phone doesn't make a sound until I restart

AylaAyla Level 1
editado setembro 2020 em Série ZenFone Max

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone Max Plus
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence: Everytime I put "Headset/phone over speaker"
  5. APP Name & APP Version (If your issue relates to the app): Discord, the most recent

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hi! Since the last system update I encountered a bug on my phone.

Everytime I go to a group call in discord, I enter in speaker mode even if I have connected a headset, but that's mot so bothersome. The problem is, when I get out of the call and the app in general, every other sound of my phone seems to go to the headset even when I unplugged it. So it makes no sound at all without the headset. I keep having to restar my phone and it's pissing me off since I use discord everytime nowadays.

Also, by this bug I noticed another one. If I enter a live session on discord, my phone automatically goes to speaker mode and I can't put it back on headset since it does not allow me.

I tried to enter a channel in discord and select "speaker" so the sounds os released without a headset but it doesn't seems to work. Please help :(

Edit: my phone was bought a week ago so the first system update I did, bugged the speaker of the phone. I didn't update the first day I got the phone so that's how I noticed


  • same here , I m also facing the same problem

  • AylaAyla Level 1

    Can anyone help us out?

  • AylaAyla Level 1

    This live part it's fixed now but other problem with the discord app showed up. When you enter any call the sound goes to both your headphones and the Asusphone. So it's consistently on speaker mode even with headset on.

  • @Ayla , please, inform Firmware Version.

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