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Zenfone 5 ZE620KL - Android 10 Version - Bug

Please tell us some basic information before asking for help:
Model Name: Zenfone 5 W.W.
Firmware Version: Android 10 Beta Release
Rooted or not: Not
Frequency of Occurrence: All the time
APP Name & APP Version (If your issue relates to the app): Bluetooth
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Though the smartphone is able to locate and pair with another Bluetooth devices, it lost connection after a few seconds. The smartphone keeps trying to connect several times while the paired mode is enabled. I tried to connect it with my notebook, my earbuds, my tablet, my second PC, Chromecast and SmarTV but the same thing happened with all devices.
KHE8Z198K5Y3.png

2 RESPOSTAS 2

aerialus
Star III
try factory reset first,
because I don't have a problem with Bluetooth on my phone (zenfone 5 android 10 beta)
I use it every day and found no problems.

gabriel_prado
Rising Star II
@fl.felipelopes288 have you tried it?
aerialus

try factory reset first,

because I don't have a problem with Bluetooth on my phone (zenfone 5 android 10 beta)

I use it every day and found no problems.


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