Please tell us some basic information before asking for help:
Model Name: zenfone 6
Firmware Version: recent
Rooted or not: not
Frequency of Occurrence: 2 vezes esse mês
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
