Zenfone 5 ZE620KL - Android 10 Version - Bug

fl.felipelopes288

Please tell us some basic information before asking for help:

1. Model Name: Zenfone 5 W.W.
2. Firmware Version: Android 10 Beta Release
3. Rooted or not: Not
4. Frequency of Occurrence: All the time
5. APP Name & APP Version (If your issue relates to the app): Bluetooth

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Though the smartphone is able to locate and pair with another Bluetooth devices, it lost connection after a few seconds. The smartphone keeps trying to connect several times while the paired mode is enabled. I tried to connect it with my notebook, my earbuds, my tablet, my second PC, Chromecast and SmarTV but the same thing happened with all devices.

aerialus

try factory reset first,

because I don't have a problem with Bluetooth on my phone (zenfone 5 android 10 beta)

I use it every day and found no problems.

gabriel_prado

@fl.felipelopes288 have you tried it?

https://zentalk.asus.com/en/discussion/comment/76381#Comment_76381