ZenFone 5 won't transfer big files to pc

ervin.berberiervin.berberi Level 1
modificato ottobre 2020 in Serie ZenFone 5

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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X00QD

Not rooted

Hello! When I transfer my files into the pc I don't have any problems with the pictures but when it comes to the videos it doesn't work. Small size clips are not a problem but clips more then 60mb is not possible to be transferred!

Can someone help with this problem?

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