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CH_ASUS

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CH_ASUS
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  • CH_ASUS
    Yes, dont but your graph (the first post) seems decent enough, being 1day8hrs on standby already. While SOT isnt very high, the standby is quite long. It would seem most powerdraw happen from idle apps pinging. If you turn off everything overnight, like you do, your overnight drain is approx how much % per hour? (For…
  • CH_ASUS
    If you are experiencing a good drain (3% overnight), and then 3% in 30min over-day.. but the main change is that your phone is "awaken" from doze/sleep - it generally means your apps are using the system. Which apps and why, is hard to tell (at times pretty much impossible) from the built in Android battery screen.. but it…
  • CH_ASUS
    I have tried to reproduce it , but not been able to. This is what I tried; Received phone call. Stayed on the line. Triggered the proximity on/off. Terimnated the call. Double tap to turn off screen worked. Received phoen call. Stayed on the line. Triggered the proximity on/off. Pressed powerkey to turn screen off - other…
  • CH_ASUS
    if you are viewing the display at different angles - it does affect the brightness you see. This is not unusual for all displays. At manual 100%, HBM can activate under very high brightness conditions (sunlight) - triggering the HBM brightness mode (up to 800 nits). If you are on Auto refresh, refresh rate can change,…
  • CH_ASUS
    Hi Sorry we are not able to get back to you fast enough but this issue is at this moment beyond us - we can't really tell why your operator + Zenfone does not roam in Malta... if you would like to return the device, it is understandable.
  • CH_ASUS
    ASUS loads the mbn settings , which we need to receive from Telenor. There is no such thing as "we just do it". We can use a default set of mbn and IMS settings for Telenor - but the chance of issues is very high. As such operators and device manufacturers generally cowork together to ensure stability - we've done it with…
  • CH_ASUS
    Also keep in mind it is summer period for a lot of countries now. Meaning more time outside, more sunlight. Zenfone 8 has HBM up to 800 nits which triggers for outdoor sunlight readability. This consumes more power of course. (And not different from other brands with bright screens). It might not be discernible as…
  • CH_ASUS
    I did try to reproduce it but couldnt really get to a point where I could clearly discern between audio recorded by Instagram vs. Asus camera. The only thing I can think of, at this moment, is that the ASUS Camera is able to leverage the OZO audio tuning we have, making audio pickup 'better' (rather than Insta/Snap being…
  • CH_ASUS
    For those of you who are getting poor suspend/Standby results overnight, (i.e. no device usage) , could you try not connecting to wifi for that duration - just mobile data. Doing so, does it improve the overnight standby drain?
  • CH_ASUS
    Could you share also your APN settings and the operator you are using? Plus share your settings in the Android Messages app? (Open Messages, settings) Both settings in "Chat Features" and in "Advanced" Thanks!
  • CH_ASUS
    The android force dark is not a catch-all. It doesnt work 100%. Apps arent all coded correctly either. So far, that is expected. For FB Messenger, I cant really reproduce what is wrong, in dark theme having a dark navbar with white keys is not strange.
  • CH_ASUS
    Hi We dont have any information about the Zenfone 8 Flip for India. It has been confirmed Zenfone 8 will launch in India. For reference, Zenfone 7 series was not launched in India. Thank you
  • CH_ASUS
    Lighting in a room changing should not affect screen brightness - when Adaptive Brightness is set to 'Off'. When Brightness is set to "Max" in 'manual brightness' (Adaptive Brightness off) and the phone is under strong sunlight, HBM (high brightness mode) will still trigger (just like in Auto) - to boost the display for…
  • CH_ASUS
    Hi Iliad works when you are at home, in Italy? 1) But when you are roaming in Malta - it does not work - no network connection at all? 2) is this only you cannot get DATA, when in Malta? On Iliad. But you can get DATA when in Malta on TIM/VODA/Wind?? To enable data roaming you would normally go to Settings -> Network &…
  • CH_ASUS
    It can be an app, pulling data or pinging because it has internet (that would happen on wifi also) but we cant rule out some bug or network related issue. Overnight, if you are able to, can you try turn on airplane mode for the Zenfone 8? Take a screenshot when you enable airplane mode. Take a screenshot when you look at…
  • CH_ASUS
    Both apps look fine here for now. Stocard shows the icon correctly for a card placed on the desktop when I tried. I will leave them for a while and see if I can reproduce this. Thanks! If you use another launcher - does the problem go away permanently?
  • CH_ASUS
    When you say some applications - do hyou specifically mean Firefox? What happens when you place "Open new tab" or "open new incognito tab" from the firefox longpress-icon-menu and place that on the homescreen? For me it looks like this (I couldnt get bookmarks or websites to show up in that list); Firefox version: 89.1.1
  • CH_ASUS
    Thanks! Generally, we try to isolate real apples to apples conditions to try and figure out if there is an issue in so far related to the "code" or if there is an issue related to network, or an issue related something else. For example, is it mainly a gap on representation ? I,e, what gets shown as "mobile network…
  • CH_ASUS
    No, it is not a known issue - does it still persist after a reboot. And/or if you clear the Google Maps app cache/storage?
  • CH_ASUS
    Some more context would be good. Thank you!
  • CH_ASUS
    You have the latest in the post above. For the community team here on Zentalk - we are not the ones to be able to divulge more information concerning local country launches. But it is coming! Realistically, you should wait as long as you want to wait.. we know our fans in India want it faster - and our India team is…
  • CH_ASUS
    Yes, your game is fullscreen. It will cover the navigation bar. (Like netflix, youtube, etc) So you swipe in to show it. Press again to action.
  • CH_ASUS
    When enabling Navigation Blocking, it will automatically block Gesture navigations or the Nav bar - as that is its purpose. If you dont enable navigation blocking - then the navigation bar is active and can be slided inwards. Games which are immersive will cover the full screen - and the navbar will be slided in from the…
  • CH_ASUS
    No, there is no option to reprogram it as it is today. There is no doubt you can find phones which has this particular behavior of which you mention. Please consider adding your feedback to the "Ideas for Next" section where we will also consider for new features to be added in the future.…
  • CH_ASUS
    While your experience has been bad, it does not mean every user and every use case is the same as yours. Only you know your use case. In 3rd party testing under similar conditions, Zenfone 8 does pretty good with its battery capacity and hardware makeup. You are of course entitled to your own opinion and experience with…
  • CH_ASUS
    In terms of accuracy, speed, detection - capacitive sensors have the best track record. This is not unique to ASUS. Optical under display fingerprint readers (basically a camera that takes photos through the display) are popular ofc due to their "hidden" nature - but there are also drawbacks. Ultrasonic fingerprint readers…
  • CH_ASUS
    There is no specific function for this scenario. What you could do is to turn off the LED for charging, then the notification blink will show even during charging.
  • CH_ASUS
    Our phones are not officially distributed in Saudi Arabia, as such, local support will be very difficult.
  • CH_ASUS
    As said, it takes time - but it does not mean others can't do it faster than ASUS has. The next update is around the corner.
    dans Security Updates Commentaire de CH_ASUS juillet 2021
  • CH_ASUS
    I dont believe the default assumption is to think Asus has "done little" to get Telenor onboard to help us. It is usually the other way around. From our Nordic team, Telia is supported in all 4 countries. Tele 2 in Sweden. ICE in Norway. Hi3G also enabled in Sweden and Denmark. Elisa is under progress but not yet…