theorangecatMember Level 1
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I'm In France .
So I re-read the fine prints in their official "unlock app", and nothing states I lose warranty for a construction defect of the phone. And the link points to an absurd Warranty policy that I'm not sure it's legal in the EU actually ("(m) Unusability or damage to hardware of the product caused by installing and using any…
I'm in the EU, and still they insists on this... Their communication is hectic, slow, and very short. For each email/reply I wait like 2 days before getting a one or two lines answer without any willingness to discuss or provide clear directions. Never in my 15+ years using smartphone had I gotten a phone broken so quickly…
So, the local Asus center, still over email, acknowledge that even if the Wifi problem is there since before I unlock and try Android 12/LineageOS, that still voids the warranty. Quite anti-consumer all this. Just imagine if Dell or HP refuses to repair a PC for a hardware problem because the user installed another version…
Hi, the local ASUS Center (over email) say my phone isn't covered by the warranty anymore (although it's one month old), because I unlocked it to instal Android 12 (although the unlock app is an official Asus one). They have no idea what's the problem, they want the device to run diagnostics on it. But if after the…
Did you find a solution yet? I'm having the same issue (wifi connecting and disconnecting frequently, internet not stable). Tried everything, including reset connections, reset the phone, even installing LineageOS (which lead to even more frequent ramdumps). I've contacted support about the ramdump issues, and while…
Thanks. I'll try to contact my local ASUS service and keep you informed about the outcome.