sidartluvMember Level 1
- Last Active
The device was within 7 days replacement policy of flipkart. I had submitted the phone along with all of its accessories to asus service center but now they said a few hours back that they cannot find the problem. The phone does not seem to be having any issue with random shutdown according to them so they will not give a…
The service center people say that the phone is behaving normally in their hand. No random shutdowns. I am sure they are not really using the phone as anyone does. No sim card inside or wifi on, etc. I am starting to feel worried. @ARP_ASUS do you have any suggestions or update on your message?
Also, the scheduled charge does not work. The time changes automatically. I set it to a certain time and i go back to the previous screen and i see it has changed to a different time. Haven't found any other issue. Haven't checked if slow charging works as it is intended to.
Flipkart has a 7 days replacement policy. They don't have a refund policy. If many have got a refund, they I can hope for it. But what I need the most is a solution, as I'm not looking for the money but the device as it is intended to work. Any moderator or expert has a solution to this problem? If I take this to the…
This happens with my ROG Phone 3 as well. Also instantly auto shutdown twice while doing very basic things like messaging or changing the notification tone. Not even full 24hrs have passed since I received the delivery from Flipkart.