eugeneus.geniusMember Level 1
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Unfortunately my local sc won't accept Tencent edition rog 2 for repairs. Their workaround is for me to contact china support. This will be a long winded issue .. sigh.
A10 seems like a downgrade then.. such a shame. Either way i think ill drop by a nearby sc to check out my device. Mine's a tencent edition and i dont live in China. Hope since the warranty on my device is still til Nov - i will not have to fork anything to get any replacements. Thanks btw.
While I understand the hardware failure may be a result of unqualified/degraded hardware - I still do not understand how this issue come about only after upgrading from A9 to A10. Yes i did mention that I'm running A9 however my A9 was a downgrade from A10. Downgrade due to this issue happening on A10 then persisted even…
Take a look at this thread This thread discuss on blackout caused by temperature. Somehow mine is caused by GPU. It's somewhat related I guess? Though my CPU never reaches 42° in the first place.
I did not use any game profile for this game. I used the default game profile settings. Only thing is I change in game graphics settings and this occurred.
also bear in mind i just updated to A10 and see if the issue persist. and so far my testing has been quite consistent: screen blackout on GPU usage more than 70%. This could be a kernel issue which may have some correlations with the device GPU. Mods may have to advice us on this issue. Though their general concensus is…
i have a similar issue when running on A9. this is my post on this issue: i believe the issue has something to do with GPU usage - check your GPU usage when u run these games (games that you have issue/crashes/shutdown) and see. Run your game on the highest setting and observe GPU usage. Then run your game on lowest…
@Titan_ASUS @Laura_ASUS @[email protected]
Try using a cable that does not support fast charge. Cable that do not support fast charge could be a USB with white inner lining. Or use a USBA + USBC adapter cable and see if this solve your issue.
I am getting the same issue as well - my phone SHUTS DOWN when charging on a Quick charger. Regarding it shutting down at 42 degrees - I have placed my phone on my vehicle air conditioner and it still shuts down when using Quick charger. As I am using a tencent edition ROG 2 - the ASUS service operator in my region does…
I am also experiencing this issue - trust me - its so annoying wanting to charge my phone and it shuts down when I plug in the charger. As of the hack that I found - it is meant for those who could not go to a service center. Not a solution whatsoever. The device shuts down when using a USBC Quick Charge capable cable. But…
I notice this charging issue as well on my rog 2 - plug in charger cable and the phone shuts down after 1 min. I suspect this might have something to do with the charging driver in the phone. Somehow quick/fast charging screws up the internals and causing the shut down. I am able to overcome this issue by using a lower end…