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deat997

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deat997Member Level 1

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deat997
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  • deat997
    I was a happy owner of Samsung, Huawei and Apple phones in the past decade and half, and never had such an issue. My Samsung Galaxy II still works today. Maybe I was unlucky, as all the others on this thread. Do not get me wrong, ASUS dealt with the issue professionally, I sent them the broken device, they looked at it,…
  • deat997
    @dron39 I have convinced them today to refund the purchase price. I hope this will happen soon. It is a pitty, because the phone had a good specification, and aside of some annoying ghost touches and everyday charging I was satisfied with it. Reliability is nevertheless very important for me, and a 7 month old phone should…
  • deat997
    I had the similar problem https://zentalk.asus.com/en/discussion/57138/zenfone-8-hard-bricked-systematic-problem and first I was offered the have my money back. But today ( the phone bricked itself on the 22nd of December) ASUS Europe decided to give me a new phone. After reading all the discussions on Zentalk, with the…