Yuran
Member ROG2 R Beta UserYuranMemberROG2 R Beta User Level 2
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Asus, any updates on this issue please? How can you help me and others (if not all) overcoming this issue? Is it going to be fixed still on A10 or A11? Thanks -
Hey Asus, radio silence? 🤔
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Hello! This is exactly what I have been reporting for ages across this forum. This phone lags exactly like @Ikwan has reported and so far Asus has failed to recognize it and fixit it. There is no need to reset factory defaults, nor clear cache nor reboot into safe mode, nor troubleshoot apps one by one. This phone model…
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hello? Asus? Why doesn't anyone from Asus tries to help?
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Hello. Can anyone from Asus actually help with the issue described? not related to low battery. No matter what battery level, the phone starts to drag and lag after a few days of usage. No background processes hogging, plenty of ram available. This was not seen in A9. Is there a way this can be logged and analyzed? Thank…
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and which one is that thread please? Also, is there an Asus representative that can step in and help?
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any help [email protected]@Channel
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Thank you for your reply. Although allow me to ask you again to retest using: with your phone at 90hz or 120hz please. Also let me tell you that its not only Chrome that lags, any browser I use for the test above shows same results: Phone at 90hz and fps drop (60fps or less). This happens within 48h hours of phone usage,…
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Your phone is also lagging for sure. If your fps cannot keep up with your screen refresh rate than it means its lagging, stuttering and this is exactly what this phone does on A10. Can you show me a screenshot of a test from the following sites: Let me know the results and the respective refresh rate of your phone.…
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Hello? Any Asus representative please?
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@Gustav_ASUS yes?
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In fact, this phone not only drops performance when battery is low but also drops its performance within 48h (sometimes less) of usage. This is smth I have posted in these forums a lot of times already, did a lot of troubleshooting, hard reseted the phone, etc and still no idea why. This phone starts to lag even through…
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Hello guya, in fact I think I have spoken too soon. Issue does not seem to be solved. Phone is already lagging. The Ui feels slugish, browsing apps and menu options are not smooth, not snappu. Also vsync tester confirms it (Please see attached), my fps already dropped to 60fps and they should be 90fps to be on pair with…
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Bloody hell! In fact this seems to have solved the issue. I have posted this same issue across this forum, asking Asus for help, been searching the internet for a solution, tried endless possibilities, zero results. Microsoft Launcher has fixed this issue. Amazing one anjubunny123! So far so good!!! What a difference so…
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Thanks for the input guys! Well I have been experiencing this issue since the 1st version of Android 10. On Android 9 it never happened so yeah this is clearly a software bug and Asus refuses to acknowledge.
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Hello Vamp. Thank you for coming back to me. Well i resetted the phone a couple of days ago and did not install anything, phone at the moment only has the preloaded apps. I am just using it for some internet browser surfing and thats it. Phone is already starting to lag, to drop fps. I have tried Android 9 for a month and…
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thanks Vamp. Try again tomorrow on both displayhz.com and vsynctester.com, no reboots in between please. Thank you 😀
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Exactly! And when this happens (vsyntester showing you less fps than your phone screen refresh rate, don't you notice your phone lagging, fps dropping simply by navigating through the UI?
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Thanks guys, they seem ok. Lets do the following, Can you please test again later today and post again? One thing in mind, no reboots in between the tests please. I ask this, because when my phone starts to lag, only a reboot seems to fix it temporarily. I have done all sorts of troubleshooting, hard reset, auto start…
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Hello Vamp. Do me a favour, put your phone on 90hz refresh rate and go to vsynctester.com and / or displayhz.com and let me know the fps results please. Thanks
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Hello guys. Any news on the lag/stutter issue? Phone starts to lag after a couple of houra of normal usage, fps drops even on the UI, navigating the phone options also lags, fps drop is noticeable. Any updates? Thanks
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@Asus, any thoughts please?
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@Asus, any thoughts please?
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Hello Ronald, thank you for the suggestion(s) also regarding the battery optimization. I do not use it. My phone is all stock, default settings from factory, few apps installed, nothing major or weird. Remember me and you, we troubleshooted this throughly on the post I mention above. Just FYI and its worth a lot, on A9,…
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Hello Ronald. I do not use Blokada on my phone. Eventually an antivirus (SEP Mobile) but already tried without it. I have exactly the same apps no a ROG 3 and none of these lags, fps drops happen. Its more than known that Asus Rog Phone 2 is having these issues on A10. Why isn't Asus support providing any feedback?
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Hey Asus! Any updates please?
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Asus Support, can you please provide some assistance? This is getting ridiculous. A 1000 euros phone lagging on the user interface is not normal at all. This is happening on A10 and not on A9. Please see the thread where i provide videos and further explanation please…
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Please guys! Can you help me?
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@Titan_ASUS @Anders_ASUS Any assistance please
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Please see this thread where I troubleshooted with some other members https://zentalk.asus.com/en/discussion/36725/new-update-17-0240-2009-49/p4