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Hi, Blake Thanks for your reply. I have not updated the BIOS yet. Please send instructions on how to do so. I have attached an animated GIF which shows the grey lines and a green flash. Due to compression, the colour of the flash is more grey-loo…
Hi, Raj I have performed the updates. The problem persists. The laptop shipped with Windows 10 Home, not Pro or Enterprise, but the version and build numbers are identical to those in your reply. Is this a known issue?