MazzzQatarMember Level 1
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I've received the battery I ordered online and replaced it, but the phone is still dead. And the local technician had a detail check on the phone and told me that the only possibility that remains is the HDD IC Failure. Tell me one good reason for what might have happened? The phone was working all normal and I used the…
so far this is the only one I’ve found on Ali Express. Can someone tell me if this a Genuine one?
I checked on eBay for the battery, and googled it too, I couldn’t find any source selling it. If you can help me with a source it would be great.
I had the same issue dear, I did the factory reset even like mentioned. But it didn’t last long, It has been 2months now, I still didn’t get any help from ASUS side. I checked with a local Technician and he found out the battery is bulged and said if I manage to get a new battery he fan fix it, but unfortunately ASUS don’t…
They are terrible at customer service dear. I was advised to contact the Hong Kong division and when I called them they asked me to take the phone there by hand because they do not accept any courier or any other methods for service. I bet I can buy an Apple iPhone 11Pro Max if I could afford that trip to HONG KONG just…
I haven't got a solution yet, why are you people being so hard to contact ? LP_ASUS told me that my phone’s warranty region is HONG KONG, and they don’t have the parts for the phone in U.S. So far that I was told there is only two versions of the phone, which is the Global & Tencent Version. And I’m pretty much sure I’m…
Use Omlet Arcade.
Okay, I’ll send you the serial number and other details via PM.
I have purchased it from eBay only after contacting ASUS customer care in United States. I did ask them if I can purchase the phone from the ASUS store in US and the lady there told me that it may not work in my country as it has country lock.(I’m not sure what that means). So she suggested me to buy it from eBay as I…
I purchased it through eBay, and the seller was from United States. There’s one year warranty for the device, are you telling me that I need to send it back to U.S for repairing? And keeping all that aside, how is such a so called best gaming phone just crashed down and not turning on again? Talking about contacting the…
There's no Asus service center in my region. It started happening more often now. Now there's one more issue with the phone. It shows there's a software update but when I open the tab it says device is already upto date. Also my phone is crashing today for the 3rd time now. Crashing when I'm trying to stream.