GOKUL KRISHNAMember Level 1
- GOKUL KRISHNA
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Is the MyAsus app for my model limited with only one Hardware settings options? Or should there be more which isn't visible on my version of the app due to some bugs or other things? I am on the updated version of the app and the other options weren't available in previous versions too. Also My model name isn't correctly…
Hi @Blake_ASUS , The update is being forced by the Device manager which keeps notifying to perform restart so that system firmware can work fine.
@Blake_ASUS The system self updated the BIOS to 311 after a restart, How do I disable the self update so that the BIOS version sticks to 309? There was A Warning ⚠ icon in the device manage after I downgraded the BIOS version.
@Blake_ASUS Please confirm whether the Faulty bios was the reason for touchpad spikes and random moment too? Also is there any specific date of release for the next BIOS update? Can you please list the procedure to downgrade BIOS? I see that on Asus help page it says that BIOS updates can't be rolled back on any situation.…
Hi @novalsofyan , I guess the BIOS is locked once it's updated to the latest version, It can't be rolled back in the conventional method through the USB stick method. If you could ask your friend how he rolledback the update exactly and list the steps - I can replicate the procedure and try to resolve the issue. It would…
@novalsofyan Haven't received any updates from Asus or my service engineer who visited my place to diagnose my device. Can you please ask your friend whether his issue is resolved. If yes, ask him to list the steps or what he did that helped him to solve the issue?
@Blake_ASUS , Any updates on this issue? Also please say whether the system firmware is BIOS as in Device manager of Windows. If at all this turns out to be a BIOS update related issue, Does rolling back the system firmware through Device manager>system firmware will rollback the BIOS to the previous version? I haven't…
I dont remember exactly whether this all started before or after BIOS update but the USB port was working before but not now. Also, from different forums and Q&A sites, it seems that this might be a BIOS issue but not sure if thats the case with my device. I have tried different android devices to connect through the usb…