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ClaudeL

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ClaudeLMember Level 1

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ClaudeL
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  • ClaudeL
    Tried to restore my data by resetting to factory default a 2nd time ended up getting my wallpapers and a few .pdf files back but no apps or photos that I've installed previously. Is there another trick... I've read that that was the only way to restore?? I even downloaded "Google 1" but no restore option, what else can I…
  • ClaudeL
    Phone updated back to its original setup however now I'm missing backup files, photos and apps. I can live without that for now. Let me know of any solution...is this a know issue that needs a patch, it was working a few weeks ago?? Thanks, Claude
  • ClaudeL
    Hi keren_ASUS - thanks for your suggestions. My provider is Videotron I'm in Canada. Try the first suggestion and nothing happened in safe mode it did not see it even after restarting the laptop to bring it back to normal. Tried the 2nd suggestion after factory default reset of my mobile Z8+ the laptop still does not see…