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FAQBot
Community Manager
Community Manager
since ‎03-27-2019
‎02-09-2023

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User Activity

[Glasses]SOP for ASUS AirVision app InstallerBefore install: Please refer to the AirVision Installer's installation SOP for Windows OS.1.Do not connect the glasses during installation.2.Connect the glasses only after the installation is complete to a...
[NUC] NUC14 Pro or Pro+ will not power on with some M.2 SSD Storage Devices[Description]The ASUS quality team has identified a potential issue affecting compatibility with certain manufactures and models of M.2 SSD storage devices.  In some cases, us...
[NUC] How to Upgrade or Remove my RAM and SSD? Our user manual includes instructions on how to upgrade our devices, such as RAM and SSD. User manual can be found on the support site,follow these steps:1. Go to the support site of your model ([NUC] Ho...
Troubleshooting for abnormal behavior in the Capcut applicationApplicable Model: HT5306  Please follow the steps below for update instructions:Type and search "MyASUS" in the Windows search bar > "Setting" If "Automatic Critical Update" is set "On" (...
[Mouse]When the mouse is connected to the ROG Polling Rate Booster and using the default 8K Polling Rate, the mouse may experience occasional compatibility issues such as disconnection.When a disconnection occurs, the mouse must be toggled off and on...
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