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Mic not working while playing any games after update , all permission granted.

chapamrit
Star II
screenshot-20200728-160815887.jpg
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Not rooted.

screenshot-20200728-160924184.jpg
screenshot-20200728-160931942.jpg

8 REPLIES 8

ronald1985
Community Legend I
chapamrit

Touch test was ok the 2nd time.

I did not read properly what to do the first time.

Mic test 3 fail.

No voice.


View post
Did it ever work for you?
I don't know if it makes a difference, can you try using an earphone?
Sounds like you need to go to a Service Centre, though you can wait for someone to come back to you on this.

chapamrit
Star II
Yes it did before the update the microphone was working with Bluetooth and with the earphone as well.
Now it does not work for any.
I have tried earphone as well.
The error message on the game is as follows.
screenshot-20200729-111147399.jpg
Please adjust the microphone settings.
Some from Asus please help.
And fix these errors somehow.
A gaming phone on which I can't do gaming properly.

chapamrit
Star II
Phone microphone is working for everything else except the game.
It's working for calls both with Bluetooth and earphone.

Panda_ASUS
Moderator
Moderator
chapamrit

screenshot-20200728-160815887.jpg

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Not rooted.

screenshot-20200728-160924184.jpg

screenshot-20200728-160931942.jpg


Mic not working while playing any games after update , all permission granted.
Hi,
Pls try 3 steps as blow
Step 1. Go into Armoury Crate -> Network -> Let two chosse be "ON" status
1.jpg
Step 2. Go into APP's microphone setting , choose "allow"
2.jpg
Step 3. Now You can try Push to talk, and mic shall be work.
3.jpg
Pls let me know if any.
Wish you have a nice game experinece.
Cheers.