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Rog phone 2 higher ping on pubg and cod

mntzr_alaa
Star I
Please tell us some basic information before asking for help:
Model Name: rog phone 2
Firmware Version: 17.0240.2007.27
Rooted or not: not
Frequency of Occurrence: Since the last update 3 days ago
APP Name & APP Version (If your issue relates to the app): pubg mobile and call of duty
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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11 REPLIES 11

mntzr_alaa
Star I
I have tested internet speed on more than one phone, but the problem only happens in my phone

ronald1985
Community Legend I
mntzr.alaa

I have tested internet speed on more than one phone, but the problem only happens in my phone


View post
Where exactly are you getting the high pings? All the way through the game?
Can you let us know what pings you get for each country using your phone below?
PUBG Server PingIf you have bluetooth/wireless running too, do not use them and see if it affects the ping.
And one more question, does your back cover say "Tencent" anywhere too?

mntzr_alaa
Star I
screenshot-20200728-005210446.jpg
ronald1985

https://zentalk.asus.com/en/discussion/comment/99286#Comment_99286

Where exactly are you getting the high pings? All the way through the game?

Can you let us know what pings you get for each country using your phone below?

https://pubgserverping.com/

If you have bluetooth/wireless running too, do not use them and see if it affects the ping.

And one more question, does your back cover say "Tencent" anywhere too?


View post
From the start of the game when I restart the game it goes down a few seconds and then goes up again
screenshot-20200728-004043148.jpg

mntzr_alaa
Star I
ronald1985

https://zentalk.asus.com/en/discussion/comment/99286#Comment_99286

Where exactly are you getting the high pings? All the way through the game?

Can you let us know what pings you get for each country using your phone below?

https://pubgserverping.com/

If you have bluetooth/wireless running too, do not use them and see if it affects the ping.

And one more question, does your back cover say "Tencent" anywhere too?


View post
Yes, I use the Bluetooth headset, but there is no difference when disconnecting it Yes, the word "Tencent" is on the back of the phone