New update sucks Gaming (PUBG)

[MR_ALI]

Model Name: zenfone 5z
Firmware Version: ZS620KL_WW_100.10.107.87_20200520
Rooted or not: Not Rooted
Frequency of Occurrence: Every time
APP Name & APP Version (If your issue relates to the app): Game geni (gaming modde native)
Description:
After updating to the latest version: ZS620KL_WW_100.10.107.87_20200520, my phone works pretty good but it sucks when im playing PUBG MOBILE on which i spend all the day. Before this update the game works seamless but after updating the game mode doesnt launch after i enter the game first two seconds it appears in the navigation bar but after that it disappears. The game mode is the best feature in zen ui 6. it also displays the calls without closing the game. but now every time when someone calls the game crashes and internet stops i have to either answer the call or hang it up to continue to play the game.
so please someone address this issue.

[MR_ALI]

Just now installed the new update but Game genie doesn't seems to work.
Now sadly I have to install a third-party app to play the game without distractions.
Hope asus will soon update and fix this bug.
Thanks

[AmitGarde]

I dont have any issues with game genie i suggest you guyszz kindly clear cache and storage for game genie from system settings also try to force stop game genie and try starting again it should work

[Debasish_Sahoo]

Even if my game genie works fine. Try the process explained by Averan and Amit and if still not solved then factory reset your phone this might help you

[Chintan_Devgani]

amitgarde3

I dont have any issues with game genie i suggest you guyszz kindly clear cache and storage for game genie from system settings also try to force stop game genie and try starting again it should work

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Game recording option is not working at all. Try it yourself if yours working or not. Other features of game genie working fine

[ARP_ASUS]

Hi can you share a video capturing this. Also, check on the latest firmware first.