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Zenfone 5 Android 10 Update - "Don't Cheat Us More!"

TheseMood
Rising Star II
Hi,

You released the latest software update on May 28. This version is android 9. And now we are in July. I want to state that we are on 21 July 2020. Android 10 was released on September 3, 2019. Can you understand? If you understand, I continue. There is an "11 months" period between September 3, 2019 and July 21, 2020. 11 months :). "When will the Android 10 update arrive?" When you say it, you give a single answer. "Our teams are working on a more stable update."

I wrote a lot of comments on this subject. I think he didn't understand. Therefore, I will explain in more detail.

Asus needs 11 months or more to release the "Pure" version of a stable update. Other brands need only 1 month with customized "UI".

If this is a lie, please correct it, but you will not be able to correct it.
You don't expect us. It is not waiting to give the update we want for 1 year. You're fooling us. You can be sure that we will never get Asus again. Are you aware? We are very pleased with the update of Asus and there is no one to answer that I will get Asus again. If you are not aware, you should be now. 1 year has passed: We did not get the android 10 update for 1 year like D joke. It really shouldn't be that hard. Sorry. Shame on you. The whole company cannot offer software. Keep dreaming of progress against your opponents. Because if it goes like this, it will remain a dream 🙂

I wish you a good day if your conscience is comfortable and you sleep at night waiting for us. Because I still have friendship. This is a matter of personality. Is your personality sufficient to respond to this complaint?
38 REPLIES 38

TheseMood
Rising Star II
TheseMood

https://zentalk.asus.com/en/discussion/comment/98421#Comment_98421

Well, do you think it was worth 2 years support? In short, they could get Android 10 update in January and get stable version like 5Z and cut the update support. Instead, they chose the path that impacted us, too. If we say we have 2 years of support, Android 10 is not coming, this is completely their problem and we do not have to suffer this problem.


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What I want to say is this:

I think the Android 9 version is something like the intermediate version that harms phones in general. As they also contradicted ZenUI 5, it made Asus an error correction effort for 1 year. But Android 10 and ZenUI 6 are more stable, more stable, and Android 10 more useful, simple. The similarity of ZenUI 6 to Android 10 will give Asus a chance to catch a more stable version. We no longer want to experience the errors of android 9 or Asus does not want to fix these errors. That's why I want to get the Android 10 version now.

hkorkut
Rising Star II
I understand better now. Buying Asus is regret.

ZT-f8a9bf81
Rising Star I
so ashamed Asus, I wonder many Asus Users shift to other devices, maybe this will be my last Asus phone, so ashamed, I've been using this beta for almost a year and the stable update has not yet arrived? So many bugs than even my friends can't hear me talking on messenger, that I need to restart my phone again, so Ashamed Asus, for a year to have update? Seriously?

hkorkut
Rising Star II
we sing ourselves and we listen to ourselves. factory reset is all that asus says. Turn off the wireless network. battery consumption improves. are you funny

hkorkut
Rising Star II
People who buy your phones are not low-level users. We are people who know the quality of these devices. The only thing we're wrong with is your awful software update support.