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Charging very Slow

Full charge 4 hours
17 REPLIES 17

Y_ASUS
Zen Master I
Hi brijendrakushwaha100,
We would suggest that you use the ASUS original charger. Please also try with new cables and check again. 
Please also note that "fast charging/charging rapidly" appears after a few minutes when you plug in your charger. Please make sure to check your lock screen after a few minutes.
Furthermore, there are some scenarios that may affect the fast charging status: 
A.   If the system is under high resource usage (high temp) or the battery level is over 85%, the device will trigger a protection mechanism, which lowers the charging current.
B.   Check if there is some object or stain in the charging port. We recommend to use a soft brush to clean the charging port.
C.      We recommend to test charging in safe mode. How to enter safe mode: https://www.asus.com/IN/support/FAQ/1005163
If in safe mode, the problem is not observed, the system performance may be affected by 3rd apps. We recommend to factory reset the system. 
If the charging status is still unstable in safe mode, we recommend to go to repair center for further checking. 

AJ1
Rising Star II
Sardar Ji

https://zentalk.asus.com/en/discussion/comment/97108#Comment_97108

Source link?


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Cannot paste link due to Error message "You hav to be around for a little while longer before you can post links". Go to asus website -> All Products -> Max Pro Series -> Select Phone & scroll to bottom you can see it they have mentioned in T&C.

Sardar_Ji
Rising Star I
AJ1

https://zentalk.asus.com/en/discussion/comment/97121#Comment_97121

Cannot paste link due to Error message "You hav to be around for a little while longer before you can post links". Go to asus website -> All Products -> Max Pro Series -> Select Phone & scroll to bottom you can see it they have mentioned in T&C.


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Thanks for the information.