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Zenbook Won't wake up from sleeping/hibernate mode.

garcia_gar_cia
Star II
System: Windows 10 ver. 1909 (OX Build 18363.752)
Battery or AC: Present problems in both conditions.
Model: Zenbook UX430UAR
Frequency of occurrence: Everytime it goes into sleep or hibernation mode.
BIOS: 308
========================
Detailed description:
I have tried so many things. I have gone through all youtube videos I could find talking about fixing this issue. 
This is what I have done so far:
-Update all drivers
-Update BIOS
-Windows Update (checked)
And my last resource was a hard reset. Done, yet useless. 
My laptop simply won't wake up.  I will really appreciate if someone could shed some light on this. 

Warm regards
Jair
22 REPLIES 22

I tried running a power troubleshooter. I just recommend a different choice, a non-food diet plan. it doesn't help at all I have the same problem with a lot of people here and I read about them in other forums. This seems like a common problem in rent. Some have something in common. I think we're sending a letter to ASUS about replacing our laptop. Are you with me

TitanZen
Star II
I had freezing up issues on my UX581 while in idle doing nothing or when it would go to sleep. I would have to hold the power button to power down the unit then start it back up among other things. It would freeze doing nothing too with a chrome window open on youtube. I sent it out to a service center they replaced the motherboard I just received it back yesterday and it has not frozen up yet. Still monitoring.

aarkay1
Star I
garcia.gar_cia
  1. System: Windows 10 ver. 1909 (OX Build 18363.752)
  2. Battery or AC: Present problems in both conditions.
  3. Model: Zenbook UX430UAR
  4. Frequency of occurrence: Everytime it goes into sleep or hibernation mode.
  5. BIOS: 308

========================

Detailed description:

I have tried so many things. I have gone through all youtube videos I could find talking about fixing this issue. 

This is what I have done so far:

-Update all drivers

-Update BIOS

-Windows Update (checked)

And my last resource was a hard reset. Done, yet useless. 

My laptop simply won't wake up.  I will really appreciate if someone could shed some light on this. 

Warm regards

Jair


Zenbook Won't wake up from sleeping/hibernate mode.
Same ASUS laptop... same problem!!! Had I known this, would never have bought it. If there is a solution out there, I would love to hear about it... thx