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Zenfone 5z Camera Not FOCUS

Yulius_Mai
Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version: 100.10.107.70_20200320
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Please help Camera not focus, just can take near area only
P51VQU20D8FN.jpg


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170 REPLIES 170

1947msr
Rising Star I
Christine_ASUS

Dear friends

After investigation, we suggest you to bring your phone to ASUS repair center for device checking.

Please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/

If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

Sincerely apologize for any inconvenience it may cause.


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It is a faulty hardware not a user fault And what about the charges, will asus bear all expenses ??

varunanduri
Star I
Put some steam into this. Lets use twitter for the same.

I have sent a tweet looping in Linustechtips and mkbhd.

btok900
Star I
I have the exact same issue and cannot find a solution unfortunately 😣

ashish28216
Star I
I am also facing same issue. Its a scam from Asus to loot the hard earned money of people. #Boycott Asus.
Same problem reported by me my friend at same time but still the Asus will say it's a hardware issue.
Go through the forms same issue reported by everyone.

ib_bhula
Star I
Same problem here after update bluer camera.no focus