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Endless bootloop max pro M2 in Indonesia

ekobd1905
Star II
[Picture Deleted Due to Personal Information Leaking]

My unit is
-ZENFONE MAX PRO M2
-model ZB631KL
- i dont know the firmware because my phone endless bootloop
- never root or open bootloader
- alway install update patch from asus ,
got the problem after the update patch android in march 2020 about 150mb size file
1. Endless bootloop
2.cannot enter recovery mode only csc safe mode
3.in asus centre service they said the ic is getting weaker so must change whole motherboard and the staff never explained how this problem happening,,
Here i just wanna ask where is the responsibility of asus who's gave update android and made the phone broken useless for endless bootloop and not even the technician can repair it
1594373391674668642904.jpg
You have to change motherboard with same price for the new unit??
For your information i'm from indonesia,west java,bekasi,,
And i heard in india asus is recall this unit and swapping with new unit with security system much better,,
5 REPLIES 5

Deannnnn
Rising Star I
saurabhguttedar9

This is exactly what I am facing in my Max Pro M2. SC told to change motherboard costing 7.8k INR.


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7.8k INR? I heard in India they are doing swap plan🤔 haven’t seen Indonesia’s in the forum yet