This phone does not work on any network.

[securesword]

Why does this phone not work on any network? It also does the notorious network disconnect while doing anything. This is by far the worst phone I have ever had, hands down. I won't be buying Asus ever again, no support. Called the help line and they told me it was unfixable. Way to stand behind your product. Guess I have an expensive paperweight now.
I would love help if that's even possible. I have no where else to turn. I'll do anything to fix it if possible.
Thanks.

[ronald1985]

securesword

PKQ1.190414.001.WW_Phone-16.0631.1910.44

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Thanks, unfortunately you have a Tencent model with WW (Global) rom installed which is not supported. You will need to speak to your reseller about this and I recommend you get one that doesn't have Tencent on the back cover with WW rom (which you know how to get).
Please have a read at the below post made by ASUS:

CH_ASUS

Hi all

We have come to notice there are resellers selling the so-called "Tencent ROG Phone II"-models for the Chinese market with "International ROM".

We would like to make clear that ASUS does not officially sell any Tencent-branded ROG Phone II with so called "International ROM" or "Global firmware".

We cannot guarantee the functionality of this combination , if you are facing any type of issues - please turn to your reseller where you bought this device - as this is is not a combination we are selling.

Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match, some resellers note this in the fine-print.. some may not..

Extra info:

If you are seeing anything about a "Global ROM version" or "Tencent with Global/WW ROM" it would be a clear giveaway.

[PSA] Take caution - Tencent-branded Chinese models with "Global/International ROM"