Brand new Asus ZenBook Flip 15 UX563F - Screenpad is not working


I have purchases a new Asus UX563F, however the screenpad is not working since unpacking.

Under F6 there is no other option except for turning on/off the touchpad.

I have checking the guidelines on the drivers for the screenpad on asus website, however this did not help, the screenpad is black. Please advise if there any other solutions.

S/n L6N0CV00D324239


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