Speaker issue on Zenfone 5Z

[neerajbolt]

This is regarding bottom speaker issue on my Zenfone 5Z. A week ago i noticed this problem with my 5z' bottom speaker. Earphone (both wired & bluetooth) working fine but suddenly when i disconnect those earphones from my phone, sound just comes from upper speakers not from bottom speaker.
Now bottom speakers are working as per phone's mood.

[AmitGarde]

neerajbolt

This is regarding bottom speaker issue on my Zenfone 5Z. A week ago i noticed this problem with my 5z' bottom speaker. Earphone (both wired & bluetooth) working fine but suddenly when i disconnect those earphones from my phone, sound just comes from upper speakers not from bottom speaker.

Now bottom speakers are working as per phone's mood.

Speaker issue on Zenfone 5Z

Try clearing cache of audio wizard and audio wizard service by following steps
Settings>apps&notifications>click on top right corner three dots and select show system>search for audio wizard> click on app > go to storage >clear cache & data> force stop
Follow same steps to audio wizard service
Also after following above step please restart your device
Thanks!😊

[neerajbolt]

Thanks for suggestion.
But issue still there.

[victor010]

Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India

[AmitGarde]

neerajbolt

Thanks for suggestion.

But issue still there.

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You have to take your device to nearest service centre for furthur checkups
Note:- please dont forget to backup all your imp data before you submit your device at service centre
thankyou😊