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The Phone Hangs When A large File or App is Deleted

mauvin11
Rising Star II
When I delete a large size file or an app the phone hangs and is left completely unresponsive. Force shutdown by holding power button is needed to get it back working again.
30 REPLIES 30

abhaykrishnan02
Zen Master I
Debasish Sahoo

https://zentalk.asus.com/en/discussion/comment/96095#Comment_96095

Then try it


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bro its rom problem same thing is not happening in zenfone 2 laser even it has sd615

mauvin11
Rising Star II
Debasish Sahoo

Let me know which version you are using stable 9 pie or beta Android 10?


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The problem exists in earlier as well as latest Android 9 stable versions. It's most probably a known issue Asus wont care to fix.

mauvin11
Rising Star II
Debasish Sahoo

https://zentalk.asus.com/en/discussion/comment/96092#Comment_96092

Did u try to run in safe mode?


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There's no point in booting in Safe Mode as the Safe Mode will Disable all the Third Party Applications and the issue mostly arises while uninstalling large applications. And for the Hard Reset, one user already said the issue is not fixed even after a hard reset. Thank you

veeharish2005
Zen Master I
abhaykrishnan02

https://zentalk.asus.com/en/discussion/comment/96076#Comment_96076

lol its happening in my phone.,

even my phone has 44 gb free space

when i clear chrome history in advanced mode

my max pro m2 hang

when i uninstall 3-4 apps simultaneously phone will hang for 10-15 sec it will become unresponsive


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It also happened to me,
When I cleared the storage of the chrome app from the settings the phone got unresponsive and got into a bootloop, I cannot do anything else except go into recovery mode.
I had to do a hard reset to make the phone work normally.

Debasish_Sahoo
Zen Master I
Did you share this problem with the mods previously or this is the first time? If u haven't discuss about this issue then try to discuss with the mods they will surely help you.