Since last month i found my Main Camera is blur.It is not due to any software upgradtion.I had checked all latest firmware but still problem exist .I also Downgrade my Phone to Pie .still problem was there. I m in doubt how it got blurred jst because of sudden falldrops of phones or any software issue is there with phone. If this pblm is due to physical damage to camera then this will not face by others using this phone since this time .
amitgarde3Hardware focusing mechanism is probably stuckhttps://zentalk.asus.com/en/discussion/comment/96073#Comment_96073
Waiting is the only last hope here for confirmation by mods itself weather its hardware or software and dont worry they are alredy discussing it internally @Christine_ASUS will surely respond
Also if service centre guy confirmed that it is hardware than you have to accept the fact if mod replies the same
I would like to tell you please go through CID (customer induced damage) policy with service centre discuss that with them and see what they tell you about your device i hope that may save you from paying if you are assuring that you have never dropped your device and nor any other damage is visible on your device that includes even (paint dents n breaks also hard scratches) but i cant guarantee you it totally depends on service centre's
I hope you can understand
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Try shaking the phone or hitting the phone around the back area
It worked for some guys on Zenfone 5z tg chat
AveranThis is not a permenant fix but a temprory workaround you can give it a try @Alwyn ☝️☝️https://zentalk.asus.com/en/discussion/comment/96081#Comment_96081
Hardware focusing mechanism is probably stuck
Try shaking the phone or hitting the phone around the back area
It worked for some guys on Zenfone 5z tg chat
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