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freezes phone 2

Yosi
Star I
rog phone 2 (8/112)
freezes and trying auto restart Several times in a row. Until he is on. problem

thankes
7 REPLIES 7

ronald1985
Community Legend I
Yosi

rog phone 2 (8/112)

freezes and trying auto restart Several times in a row. Until he is on. problem

thankes


freezes phone 2
Are you running any apps/games that's causing the freeze and restart?
Did the freeze and restart happen before?

Yosi
Star I
I'm not playing on the phone. This happens for no particular reason. It also happens a lot while charging. If I turn the device on, it always happens. I formatted the factory settings. It helped for a few days.

Yosi
Star I
screenshot-20200710-205245449.jpg
Maybe I need another version?

ronald1985
Community Legend I
Yosi

screenshot-20200710-205245449.jpg

Maybe I need another version?


View post
Does the back of the phone say Tencent by any chance?
If not, you probably need someone else to help you or a mod who can help log your device mainly because it sounds like you can reproduce the issue consistently.