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Zenfone 5z Camera Not FOCUS

Yulius_Mai
Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version: 100.10.107.70_20200320
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Please help Camera not focus, just can take near area only
P51VQU20D8FN.jpg


J8FWYM3ZXMDI.jpg



170 REPLIES 170

darkknight
Rising Star I
I don't think the camera will work again like normal by just software patch as downgrading faulty firmware to older perfectly working firmware (pie) didn't help to many users. Probably replacing the camera module is last option. What do you think, software patch is a solution? How?

Christine_ASUS
Community Legend II
Hi friends
May I know did the issue appear right after the firmware V70 update or happened around the V70 and V87 firmware update periods?

mtn_madhan
Star III
Christine_ASUS

Hi friends

May I know did the issue appear right after the firmware V70 update or happened around the V70 and V87 firmware update periods?


View post
This issue are happen after.70 firmware update

darkknight
Rising Star I
Christine_ASUS

Hi friends

May I know did the issue appear right after the firmware V70 update or happened around the V70 and V87 firmware update periods?


View post
The issue did NOT happen immediately after V70 update. It happened around V70 and V87 update.

jigneshbaria
Star I
I have been facing the same issue of main camera focus problem since last two days. I don't know what shold I do? Is this hardware or software problem?