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Frequent crashes and device auto toggling airplane mode

daveamol
Star II
So the phone goes into a loop of doing the following since past few days -
- Keep toggling airplane mode. The button does not toggle but WiFi and sim networks toggle
- The phone then keeps restarting for 5 minutes straight.
How can I report or debug this issue ? Any help would be appreciated

13 REPLIES 13

daveamol
Star II
Ive been seeing this happen due to the quickcharge which heats up the system too much

Anders_ASUS
Hall of Fame III
Hi, which firmware are you on and what's is your room temp while charging?

daveamol
Star II
rtywhf9p7uov.jpg
Here is the latest build number. The room temperature might be around 30C

Anders_ASUS
Hall of Fame III
can you please download zpu-z and check your temperatures next time this happens?