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Update 17.0240.2004.9 issues

Kali
Star II
Phone suddenly shuts down and takes multiple attempts to restart which occuers randomly.during charging it iver heats and shut down and again the restart cycle starts.the restarts are so random even with out any load on the device like during calling or whats app usage..does any one having the same issues
26 REPLIES 26

Kali
Star II
mandalkunal5555

https://zentalk.asus.com/en/discussion/comment/93737#Comment_93737

I have tried doing that too but the problems eventually always come back. I have factory restored my phone at least 16 times by now and I have tried literally every possible tweak.


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Bro try disabling digital well being.i turned it of and phone thermals are good.just turn the usage acces of digital well being and inform whether it works for you or not

akhilj66
Rising Star II
I too face random restarts even with very mild usage.

mandalkunal5555
Rising Star II
Kali

https://zentalk.asus.com/en/discussion/comment/93784#Comment_93784

Bro try disabling digital well being.i turned it of and phone thermals are good.just turn the usage acces of digital well being and inform whether it works for you or not


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Disabled it, will inform when improvement is noticed.

anjubunny123
Zen Master I
Why haven't I received this update from fota yet,is this update available to download from website?

ronald1985
Community Legend I
anjubunny123

Why haven't I received this update from fota yet,is this update available to download from website?


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Try going to Settings - System - System Update
Like everyone else is speculating, the update might have been taken down to prevent issues on other phones.