##Before you post a new thread##
Christine_ASUS
mod
Hi ASUS family
Welcome to Zentalk ZenFone Max Pro Series - English Community! For a better communication atmosphere for everyone, before you post a new thread, kindly refer to the points below
1. Choose the Community in preference to your language and country
>Mandarin users
>Français users
>Italiano users
>Português users
Tap the "EN" button at the top for another way to find more friends!
2. Name the title of your thread more accurately! This small act is not only helping you to get the help you need from others more quickly, but also helps other Zenfone Max Pro members find the post once they face a similar situation.
Adding your model and firmware version in the title is a crucial tip 🧐, for example..
Zenfone Max Pro M1>>>
(M1) [ZB601KL or ZB602KL Firmware] Facebook stopped working after ...
Zenfone Max Pro M2>>>
(M2) [ZB630KL or ZB631KL Firmware] Facebook stopped working after ...
3. Avoid opening a new thread that might overlap with others, so that the mods and users could focus on the issue, rather than spending time trying to find the issue. Search before you post!
#How to tell if my question is same as what another user has asked?
a. Same device model?
b. Same firmware?
Check your current firmware version by: Settings>System>About Phone>Build Number
4. To avoid any personal information leaking, please do not share your SN or IMEI in public. Quite dangerous!
5. For more information, please check on Newbie guide and commence your ZenTalk journey ✈️☁️
(to be continued)
Comments
To whomever it may concern,
To make thinks clear it would be nice to have these forums seperated for max pro M1 and M2, also in release notes.
Proof reading for disabling foul words, and a proper replay system with considerable info. As per now the replay or the support we are getting from the team is not satisfying any of the customers and the rage of the customers in the forum's is a proof.
Transparency of the status over android system updates is better than giving an open ended reply, which is becoming main issue for trust in you company.
Thank you,
Regards,
A customer.
Can anyone tell that when asus will provide any update?
No Updates since this month
"Insanity Is Doing the Same Thing Over and Over Again and Expecting Different Results"
Now, why do people keep asking same question here and expect a different answer?
Here is for building a forum guide, for people who have any question, please find the thread related to your question. Do not comment this thread unless you have suggestion for the forum guide. Thank you.
And thanks vamsi for the advice, leaving a nice example ;)
I am using max pro M1 atleast 2 years but it's not support vodafone voLTE, please asus fix this problem.
I m a Maxpro m1 user, Updated beta 3 version,
429 build number.
Issues:
1.Battery drainage
2.Camera
3.Pro Evolution Soccer 2020(PES2020) not getting full screen.
4.Charging issues
5.Network issues
Above images are of PES2020 not getting full screen.
Hi I m soumen bera and pooskurinaresh587
Please refer to what I mentioned above that this thread is for FORUM GUIDE not ISSUE DISCUSSION. From now on, any reply that does not related to this topic in this thread will be deleted for focusing on the topic. Sorry. 😃😃😃
Here is forum guide for the newbies, why ppl keep asking their issue here... stop doing this and just leave some forum guide suggestions guys
Hi Admin!
How to report scam or misleading threads? Sometimes they post third-party link to get their website monetized. This is so annoying!
Hi alauddin3604
Thank you for your asking. I will think about what I can do and may further discuss with the team. Thanks.
Where Indonesia Region?
@Christine_ASUS sometimes when I edit my post, the edited post does not get posted instead there will be a little popup in the bottom of the screen saying "the post will appear when the post is "(I don't remember the last word)
And the post will appear like 3 to 6 days after I posted the comment.
Can you guys check if it is a bug or something like that.
@Christine_ASUS My opinion: Seperate Max Pro M1 & Max Pro M2. Because both users can't predict that the post was related to their model or not. So mostly always they have to open posts to know which model related post it is. That is quite annoying.
Thanks 😊
@Christine_ASUS I am Brazilian, the moderators of the Portuguese community are very slow, there are few questions but it is still slow, that's why I and some Brazilians use the English community.
@Christine_ASUS
Can you guys help me with this.
Every time I edit a comment, the edited comment does not get posted instead the post disappeares and there will be a pop up saying "your comment will appear after it is approved" and the post will appear after 3 or 4 days.
An option to select if we need an upvote or likes, cause bugs that are being reported are also experienced by many people. And this option will enable people who reported to have upvote option which helps in recognising how many no.of people are facing the same issue.
Also bug search bar for reducing the same big reports and the above upvote option helps them support same bug, reveling the intensity of the bug issue.
*Up vote is only available for questions.
Or having some button for saying I have same issue is also appreciated.
Thank you.
Solusinya dong ka semenjak update android pie hp asus max pro m1 jadi mati mendadak .
Padahal sebelum nya di android oreo biasa aja gak ada masalah alias lancar .
Semenjak di update ke pie hp max pro m1 saya jadi mati terus terutama saat bermain game .
Mohon solusinya kaka makasih .
Jangan main sambil di cas soalnya kalau hp nya udh overheat bisa mati mendadak.
Coba di matikan ulang aja siapa tau bisa.
saya pakai Android 9 udh lama itu pun nggak ada kendala, mungkin baterai aja sih yg sedikit boros
Udh pengalaman tahun lalu saya
Engak ka saya kalo main hp selalu batrai 90% gak pernah sambil cas .
Dari awa main game aja belum juga beres satu ronde udah mati total , itu berulang ka sampe sekarang sebelum update itu hp saya normal aja gak ada kendala .
Coba bawa ke service center daerah km sapa tau ketemu masalahnya gan