ROG 2 Heats up to 41 to 42* Celsius and shuts down while Playing games

[eknarayanhari]

Hi ASUS,
You have Designed THE WORST GAMING Phone of the century which goes dead when ROG 2 Heats up to 41 to 42* Celsius and shuts down and either goes DEAD or Restarts several number of times until it cools down to 39*Celsius. When ever during the use,whether its watching videos online/or using VIDEO conferencing apps for long hours which is the need of the hour or THE FAMOUS SELLING POINT of the ROG 2-- "BEAST in Gaming" crashes at 40-41* Celsius. First time in my life i have seen such a product. And I literally wasted my money on such QUALITY.
This is theWORST DECISION which i have taken to switch from S10 to ROG 2 for gaming/everday use
Now in this lockdown i cant call any body and cant work from home also. And I researched about the same issue. It seems a lot of people have same issue but ASUS Seems to be SLEEPING on this ISSUE.
NO acknowledgement of the issue leave aside APOLOGIES from them also.
BUT they are happy to send you a SURVEY in such state.
HOW INHUMAN such a Act should be called from you ASUS.....HOW INHUMAN.
This is an HARDWARE issue and you people are still not taking note on this issue .
WHICH IS REPORTED SO MUCH BY SO MANY GAMERS ACCROS THE WEB.
KINDLY TRY TO ACT HUMAN LIKE COMPANIES SUCH AS IPHONE AND ONE PLUS.

[OPC]

I believe it's a hardware issue. Motherboard or else. My phone can heat up to 46C and still go on without performance drop for hours. And with cooler on at max X-mode settings 40-42C is normal and it just blows Asphalt for hours. I'm on A10. On A9 it was actually 1 or 2 degrees warmer.
My only hardware issue was the cable. Had to buy a new one. I would say ASUS needs to improve quality control on the mass scale production at the factory. Of course this is just my presumption.

[avinraikwar2244]

The problem must be something else , I play pubg Mobil at high graphics and 90fps and the battery temperature reaches 49° and the cpu and GPU reach more than 58° and still I got no performance issues no shutdown issue, I use silicon case so it allows me to comfortable hold the device. Next time I will attach some screenshots.

[ronald1985]

I have messing around with the PUBG settings and even the settings itself says if you choose the higher settings, it may increase the heat of your device and may cause flucturating FPS.
I suggest people who are having heating issues while playing PUBG should decrease their settings as my device gets warmer as I choose a higher settings.

[pichis666]

Mi rog phone 1 no quiere funcionar el ventilador aero active

[Manoj_kumar_cr]

Hello der ronald1985 can you please stfu for some days ..? Keeping the great name won't make u good or best..all are facing the problems of switchoff issue heating issue restart many times and from almost 2months we are worried about this and they are not doing anything not giving updates..and you idiot always mfing everywhere instead go and try to solve our problem we facing not by texting watever u want....